154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 09, 2024

Recommend!!

When I first signed up, they were great. When I had a question about coverage, they were great. When I had to file a claim, they reimbursed us in less than 3 days and held true to their word on the reimbursement amount. I'm very pleased and do recommend. P.S. We filed a claim when our dog had to have TPLO surgery.

Insurer: Spot

By: Karie H.

Verified March 09, 2024

The claim reimbursement is not what is…

The claim reimbursement is not what is says for a 300 dollar bill I got 30 dollars back not worth it

Insurer: Spot

By: Ally

Verified March 09, 2024

Signing up process was easy

Signing up process was easy. One thing I’m worried about is the company raising the premium and not paying for vet bills, as this has happened to others.

Insurer: Trupanion

By: Donna Baker

Verified March 09, 2024

Trupanion cares

Trupanion representative was VERY thorough and explained everything we needed to know! He went above and beyond to make our experience a good one! He helped us in choosing which policy is right for our puppy and for us!! We have Trupanion with our 6 year old! We highly recommend it!!

Insurer: Trupanion

By: Debra

Verified March 09, 2024

We Love Figo!

Very quick turn around and great coverage. So glad we switched to Figo.

Insurer: Figo

By: customer

March 09, 2024

Your representatives

Your representative, Joshua Sabado, did an excellent job of taking me through the steps to review and order your Pet Insurance. But those that followed in trying to help me sign in and use your service were not effective in resolving the problems and instead, kept sending me emails saying they understood my concerns - but did'nt do anything until I threatened to cancel the policy and go elsewhere.

Insurer: Fetch

By: Robert B.

Verified March 09, 2024

ease of use… everything done within the…

ease of use… everything done within the app!!!

Insurer: Embrace

By: A Jason Eldridge

Verified March 09, 2024

Quick, kind, and easy service to use!

The process as a whole with Spot pet insurance is very easy, from filling out the information to submitting the claim! Response time is extremely quick, and when talking on the phone, they are kind and very helpful! We are super thankful we decided to get pet insurance!

Insurer: Spot

By: Holly Venaas

Verified March 09, 2024

Terrible System

The main issue was that they needed further information from one of the vets we attended. They weren’t making an effort to get it, and asked for my assistance for the info, but neither the online portal, nor the email request had info regarding which vet or what information they needed. After 3 phone calls with embrace I was able to figure out what they needed, and get it from the provider (which was very easy) and had them send it to me and Embrace, which I’m glad I did. I also forwarded the info and got email notification of receipt. One month later I get an email saying they never received it, so I get on the phone with a fourth rep, and have them put me in touch with an adjuster. Suzanne was great and got it figured out immediately. There’s just so many things wrong it’s hard to make any meaningful criticisms… but Suzanne was awesome, so two stars.

Insurer: Embrace

By: Mitchell Haeuszer

March 09, 2024

Simple, easy, as advertised.

The fact that they paid me in a reasonable timeframe without hassle is all I needed from an insurance company. This no-nonsense, no-run-around experience is exactly how easy it should be when submitting a claim and waiting for reimbursement. Everything was as advertised with no surprises.

Insurer: Pets Best

By: corey lowder

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