209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Did I not say enough with a nine score…
Did I not say enough with a nine score ! Would you like an 8-7-6 ?
Insurer: Fetch
By: Dennis
Be Proactive with Patience
Generally I like Pets Best. However, they take a long time to process claims. Easily 3-4 times as long as my friends company. But I have a better policy with more coverage and a better online experience. The automatic email communication is subpar. Several times the issue with a claim getting processed was a lack of medical records but Pets Best didn't tell me they weren't getting a response from my Vet. I had to call Pets Best to figure out what was going on over a month later. This could have easily been prevented if in the first delay email they just included WHY the claim was delayed. But again over all I am satisfied that Pets Best is the best option for me and my pupper right now.
Insurer: Pets Best
By: Jen
It was so easy and fast
It was so easy and fast; submitting the paperwork, acknowledgment, processing, and payment.
Insurer: Pets Best
By: Miguel Nowak
Josh was very up front and knowledgable…
Josh was very up front and knowledgable describing all to me. Easy to speak with and patient . Am very pleased with his help meant a lot.
Insurer: Fetch Canada
By: Deborah
Benefits were paid promptly without…
Benefits were paid promptly without question allowing us to focus on our puppy's recovery. Buying a policy was the best decision we made for our puppy.
Insurer: Pumpkin
By: customer
Good Experience!
The claim was reviewed quickly and I was reimbursed promptly.
Insurer: Fetch
By: Melissa Benenfeld
Thank you
The representative was very kind very knowledgeable answered all my questions and made me feel like everything was very important.
Insurer: Prudent Pet
By: Robin Finerty
My experience has been great
My experience has been great! I recently had to take my kitten in for emergency care and was so relieved when Fetch promptly processed my claim and honored their committment. Prompt, hassle free reimbursement!
Insurer: Fetch
By: Carolyn
Trupanion Has Your Back
Trupanion is a fabulous insurer. I run out of superlatives to praise this company. Trupanion insured both my dogs since the were 12 week old puppies in 2016. I cannot think of a more responsive company. They prepaid every covered procedure my dogs had, and there were a lot. They covered multiple prescriptions usually within a day. The direct deposit feature is terrific. Trupanion also has fantastic customer support. Finally, Trupanion demonstrated compassion and care when I lost one of my pets in 12/25. To top it off, Trupanion planted a tree in Kenya in memory of my cherished departed pet. You cannot go wrong with Trupanion.
Insurer: Trupanion
By: Judith
Easy reimbursement process
Easy reimbursement process, and affordable plans!
Insurer: Spot
By: Shannon Blalack