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Quick response to claims
Quick response to claims. However I couldn't easily identify the deposits you made to my checking account !!! I had to call my bank to see the origin of the deposits
Insurer: Spot
By: Gloria M Smith
Kyann is a great rep
Kyann is a great rep, very helpful, patient, and knowledgable. I highly recommend working with her.
Insurer: Fetch
By: Tammy
The customer service reps were easy to…
The customer service reps were easy to understand and din not push the most expensive plan on me. They were pleasant to deal with and made the whole process pleasant.
Insurer: Fetch Canada
By: Kevin Scott
Honest & Good Company
Easy process & company to deal with. Hardest part is getting your vet to send over everything they need. Definitely will recommend!
Insurer: Pets Best
By: Kelley McCraley
Quick and painless claims process
Quick and painless claims process. Love the customer service as well!
Insurer: Embrace
By: Mike Frantz
You process claims and explain outcome…
You process claims and explain outcome very quickly. The communication to your customers to keep us posted on claims submitted is impressive.
Insurer: Embrace
By: Patricia Winborn
End result was appropriate but the…
End result was appropriate but the claim took 40 days to process after the point where Embrace possessed all of the required information.
Insurer: Embrace
By: Ron Langer
Quick turn around on claim processing.
Quick turn around on claim processing.
Insurer: Spot
By: Shari
I company that not only goes above and beyond, they show that they care
I cannot express how satisfied I am with my experience with Healthy Paws insurance! I have 2 senior dogs with multiple health issues. Both pups have gone through various heath issues & surgeries over the past 5 yrs or so (seizures, spleen mass, cancer scare, diabetes, cataracts/blindness to name a few). Each time, Healthy Paws processed my claims within 1-3 business days (at most) and the reimbursement was in my checking account within 3-5 business days. If they have needed add'l info, they have contacted my vet themselves, which makes it seamless to me. Needless to say I have had numerous claims over the years and my premiums have only had a normal/expected yearly increase as they have a policy that incidents do not impact premiums. My monthly premiums are actually lower, sometimes far less, compared to my friend's premiums. During my pup's recent health issues, someone from Healthy Paws actually emailed me to express their sympathy for my pup's recent health issues and checking in to see how she is doing. I was very touched and could not believe an insurance company did this. Healthy Paws will absolutely be my pet insurance company for as long as I have pets. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Carolyn
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ I cannot recommend Amanda at Fetch enough! She went above and beyond in caring for my dog. Her thoroughness and genuine care truly set her apart. Amanda's patience in answering all my questions and her clear explanations made me feel confident and reassured. My dog couldn't have been in better hands. Thank you, Amanda, for your exceptional service!
Insurer: Fetch Canada
By: Mary Powell