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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I am glad after doing research for pet…
I am glad after doing research for pet insurance companies I chose Pets Best. I feel like the turnaround time for claims is quick. I haven't had a claim denied. Great company and very easy to submit a claim.
Insurer: Pets Best
By: John Whitley
new customer
I have a new puppy and a new customer. I have only filed one claim but so far no complaints. App is user friendly and their communication is good and timely.
Insurer: MetLife
By: Lynne
Great customer service
I called and spoke to a young lady Tattianna Smith She was very helpful, kind and understanding to what I needed. Thank you, Give her an excellent rating and a raise! NL
Insurer: Fetch
By: Nicki L
Excellent service!
The service rep was very helpful and attentive! She answered all of my questions thoroughly and was very kind and understanding. She did a fantastic job... highly recommend!
Insurer: Trupanion
By: Molly
great customer service
great customer service, explained options
Insurer: Trupanion
By: Tracey Glaub
Great and Kind Service
My dog experienced a health emergency. Within three days of submitting a claim for the vet services, Healthy Paws had approved the claim and sent the direct deposit to my bank account (that I had previously set up in their portal). Great service! A couple days later, they continued to impress me by sending an email inquiring about my dog's health. I was somewhat surprised by this kind email and very happy to report that my dog had recovered. So happy we chose Healthy Paws from the many pet insurance companies available.
Insurer: Healthy Paws
By: Sharon
First time user for new puppy
First time user for new puppy. After first vet visit I submitted my claim electronically Friday afternoon & claim was completed by Wednesday the following week. So far I am pleased with my decision.
Insurer: Spot
By: Melissa S
Fast response time
I have had to file two claims and both times it was less than a week and funds were in my account. It’s a relief to have the piece of mind that in the event that my pets need veterinary services, I don’t have to worry about an unexpected cost.
Insurer: Spot
By: carolyn Odman
Easy to use and so far so good
Easy to use and so far so good
Insurer: Spot
By: Mark Gullion
Fast claim processing
Fast claim processing! Very reputable company and so happy I have the peace of mind by covering all of my cats.
Insurer: Spot
By: Nancy S