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Easy to apply but disappointed that…
Easy to apply but disappointed that when I called to reduce deductible less than an hour later, the lower deductible doesn’t kick in until the following month.
Insurer: Trupanion
By: customer
Adrian is wonderful and patient
Adrian is wonderful and patient. She is delightful to work with on the phone and very helpful.
Insurer: Trupanion
By: customer
I submitted a claim for my dog
I submitted a claim for my dog. I also expected some compensation for the medication. The only compensation I received was for the vet visit.
Insurer: Spot
By: Dominique Burgess
Provide needed documentation, and you will be reimbursed
Our puppy unfortunately had emergency surgery six weeks after she came to us. The vet recommended spaying her at the same time, which she did. Our pup had received meds and other services. Fetch Pet was prompt in reimbursement for items that met the criteria. Our vet, and I provided all the needed documentation, and the payment was seamless.;
Insurer: Fetch
By: P.McKenzie
Waste of money in my opinion
I had this insurance for probably about 3-4 years and not one single time was I reimbursed for either of my 2 dog’s doctors visits. It was a complete waste of money.
Insurer: Embrace
By: Juan Bernal
Mr Josh Sabado was very professional &…
Mr Josh Sabado was very professional & knowledgeable. He’s very witty & funny.
Insurer: Fetch
By: Vivian Jao-herrera
Probably the biggest rip off pet…
Probably the biggest rip off pet insurance provider in the world. They make you jump through hoops every claim, then on an $800 plus claim with a $300 deductible pay $70 total claiming they apply a $300 deductible not per year but to each thing your pet was checked for. Previous claim of $600 they paid $50. A complete waste of your money look elsewhere.
Insurer: Fetch
By: Charles C
Absolute lifesaver!
I’ve been a customer for several years. They always cover my dog’s regular needs, but when she needed something bigger that’s when Embrace really saved the day. It was really easy to file the claims with their app. We received the responses and money, quickly! They were literally lifesavers! I tell everyone to get Embrace, now. My previous insurance wasn’t as easy and didn’t cover half as much.
Insurer: Embrace
By: Kathleen Auterio
Easy to file a claim.Fast response
Easy to file a claim.Fast response
Insurer: Figo
By: EDWARD FERBER
42% PRICE INCREASE in one year!!!
Customer service representative was patient and kind. However, a 42% increase from $478.97 to $681.54--a $200+ increase in one year is outrageous for a 6 year old dog who has, until last year, had zero claims. For the past 5 years, price increases have been minimal ($20-$50/yr). If I could go to another insurance company with my dog's preexisting condition I would (hypothyroid). This past year was the 1st year in 5 that I have even submitted anything and it was very minimal. I get it--I get reimbursed approx $200 and I get an increase for the same amount. The customer service rep said that my claims were not the cause of the increase. I'm on multiple dog groups and I haven't heard anyone else having his/her rates increased.
Insurer: Pets Best
By: Suzanna Hazen