154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
I have not had to submit any bills yet.
I have not had to submit any bills or my current dog but if and when I do, I'm sure that my claim will be handled quickly and efficiently based on my experience with a double charge (my fault) when obtaining her insurance. Everyone I've spoken with has been outstanding and polite with helping me with what ever I called about. I would surely recommend Trupanion.
Insurer: Trupanion
By: Marty Amaya
Pulling Teeth Without the Fun
I adopted my Dogs at the local humane society and they were pushing MetLife Pet insurance with their welcome packet. I knew insurance was a good idea so I got a decent plan and thought I was good. Wrong, filing anything and trying to get a correct "Explanation of Benefits" where they detail how they "honor" your vet charges is like pulling teeth. Had a scare on the first week where one dog decided to eat a leather toy at night and had an ER trip and the filing was awful. I gave the entire adoption history with the vet notes and they denied the claim because I was missing 6 years of medical history on a dog I adopted 2 weeks ago. Not to mention the company is setup so you cant actually contact anyone on the claims team who could simply correct the the fumbled information, you have to contact a dedicated customer service rep. who can email the claims team for you and "contact" you in a week when they hear back or you have to fill out an appeal form that has your vets signature and stamp on it (yes a stamp.) Sure, one time would be bad but its like the claims team is either toddlers or is in India because they cant report the right vet visit dates or read the receipts that say what the vet has or has not prescribed. I think they have fallen to a new level of dysfunction and I'm joining a new company at the end of my plan. PET OWNERS BEWARE 2024.
Insurer: MetLife
By: Chappell “Tyler” Parton
Graycie injested a metal object
Graycie injested a metal object. She became very sick and was in and out of the animal hospital for two days having blood work and xrays done. Embrace reviewed approved and paid for the all the procedures in a very timely fashion. I'm pleased to report that Graycie is better.
Insurer: Embrace
By: Susan
Dosappaointed
We’ve been with Embrace for a year for our 10 yr old cat; we didn’t have a single claim. Despite this our premium jumped 150%. When I called to check why it jumped so much, I was told the underwriter determines premiums and they get WA state approval before they post the new premium. I wonder if the tactic is to just use a good quote to get customers first year, then increase premiums the following years? Note: my pet had no preexisting or any illnesses. I’m now shopping for a different company.
Insurer: Embrace
By: customer
The processing of refund .
The processing of refund .
Insurer: Spot
By: Luz del carmen Mota
Exceptional Customer Service
The person that helped me Bryn signed up was helpful and quick. We got her everything she needs to keep her covered should she get sick or have an accident. Hopefully we won't need Trupanion any time soon, but we are happy to know that they are their for if and when we do!
Insurer: Trupanion
By: Bryn's Mom
Outstanding claim service and prompt…
Outstanding claim service and prompt payment! Very easy to file claim.
Insurer: Embrace
By: Michael Chojnacki
Makes sense for a company to make…
Makes sense for a company to make communication easy and simple. So far I am pleased I chose this company. Thank you!
Insurer: Trupanion
By: Jeff Toler
Your personel were pleasent
Your personel were pleasent
Insurer: Figo
By: customerNorman Blum
Quick and easy!
Claims are easy to submit and very fast!
Insurer: Spot
By: A Clark