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This has to one of the best experience…
This has to one of the best experience I had with pet insurance. I once had another insurance with a chain pet store, yet, itqas nothing but trouble. Spot was the best switch for coverage and timely response for any questions.
Insurer: Spot
By: Megan Robertson
First claim
The options during sign up are great ...available to change so many things obviously that reflects your premium...but its nice to be able to choose your plan ...I made my first claim under my wellness plan and it was taken care of very fast the process is very easy...
Insurer: Spot
By: Robert Jolly
Mailed in my claim and everything was…
Mailed in my claim and everything was handled quick and kept me updated on line.
Insurer: Spot
By: Carol Stohrer
Fetch is FAIR
Fetch is FAIR, FAST & FRIENDLY SERVICE. Claims are reviewed quickly and there's no question as to coverage. Great insurance.
Insurer: Fetch
By: Michele Connor
Is Fetch as good as their customer service?
I was looking for a good insurance and not only a company that takes premium. According to Amanda Fetch delivers. I was told that some pre-existing conditions could be considered not pre-existing. We will see if it is accurate. I, however, appreciated the time and information Amanda provided and hoping that Fetch Insurance is all that she said. Amanda knows the policy, is kind and understanding.
Insurer: Fetch Canada
By: Nancy L.
Probably my last year with this insurance
As far as filling out claims and getting them paid, I would give 5 stars; for raising my annual premium almost $200 without giving me ANY notice...just hitting my credit card for the amount at 3 a.m.....I give them 0 stars. This is NOT a way to treat a customer!!! Had I known the premium was going up that much, I would've shopped around for new insurance. I suspect that's why I got no notification. NOT a happy customer.
Insurer: ASPCA
By: customer
Feeling Good
Thankfully I have not had an occasion to use my Figo insurance yet, but I appreciate the information and updates they send out. I feel comfortable that when I need to use my policy, it will be a positive experience.
Insurer: Figo
By: Coco mom
I hated the entire experience!
I had to provide documents from 4 years ago from two different vet clinics for medical history. Embrace told me that they had requested these documents from the clinics for months but it was clearly a lie. I had to do it my self, ridiculous. Afterwards, my claim took about a month and a half to be processed before I got a refund. The only reason I received a refund was because I fought long and hard against them, even providing x rays, because they claimed “pre-existing condition” over a skin mass that was found 3 years prior. But the real reason we cancelled our policy was because after a year of owning the policy, Embrace decided to increase our premiums by 50%! Stating that because our dog was 1 year older (13yo), inflation, and costs in my area this justified such a large price increase. I highly discourage anyone getting pet insurance. Save a little money each month and invest it. This option is significantly better than giving your money and your time to these insurance companies. They created more stress for me during a time of need. I cancelled and will not be looking back.
Insurer: Embrace
By: Natalia Hallam
Amanda was so helpful!
Amanda was so helpful, patient, kind, and so knowledgeable - a perfect combination for me, a first-time dog owner.
Insurer: Fetch
By: Sally
Easy process and quick resolution
I can’t explain how grateful I am that this process was so simple! We got a terminal diagnosis for our pet and the claims process was easy and quickly resolved. I highly recommend this company.
Insurer: Embrace
By: Desaree