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Our dog had a very bad start to 2024….
Our poor dog had a terrible beginning to 2024. Bone fragments cut her insides and then her tail got infected and they had to amputate 3-4”. She is fine now, but very scary. With the exception of vague descriptions on specific records needed to complete the claim, all was in the end settled and monies delivered to my account.
Insurer: Embrace
By: Penny Hotzel
Straightforward process and fast…
Straightforward process and fast processing time- thank you!
Insurer: Spot
By: Regina Holleman
THE ABSOLUTE WORST PET INSURANCE ON…
THE ABSOLUTE WORST PET INSURANCE ON EARTH!!! STAY AWAY!! THEY HAVE THE MOST RUDE AND CARELESS CUSTOMER SERVICE. THEY DON'T GIVE A CRAP ON YOU OR YOU PUP. THEY COULDN'T BR ANYMORE HORRIBLE AND RUDE!! NOT TO MENTION THAT THEY HAVE SKY ROCKETED PRICES!!! STAY AWAY FROM THESE GARBAGES!
Insurer: Trupanion Canada
By: Marinela Angelica
This company is the best
This company is the best! I called in and spoke to a very knowledgeable representative. I needed information regarding neutering my mailbox. She gave me more information than I had ever imagined. She was informative and helpful in all sorts of ways. She also had a lovely personality. I’ve had nothing but great experience with this from my boxer.
Insurer: Embrace
By: Christine Ricci
I have had 4 pets covered by fetch
I have had 4 pets covered by fetch, 2 have passed. it has always been worth the investment. The associates at fetch have always been kind,professional and helpful. I will always use fetch.
Insurer: Fetch
By: Christine Ealy-crane
Embrace has been holding 2 claims of…
Edit note - your claims team reached out in February to an incorrect email address according to your advisor. They are resquesting information from my breeder and their vet that was not performed, nor was I aware I would need when starting this policy. Wish I would havr known. Embrace has been holding 2 claims of mine for my puppy because they say the don't have all of his information. He is a pure bred pup and all of his records have been provided by myself and the previous vet. They decline payment frequently and request additional information on almost all claims, even though I provide all bills and the soap notes in advance.
Insurer: Embrace
By: Ginny Foreman
Wouldn’t cover our claim because we…
Wouldn’t cover our claim because we didn’t have veterinary records from before we even had the pet. Not helpful.
Insurer: Fetch
By: Customer
They were very courteous and answered…
They were very courteous and answered all my questions and concerns.
Insurer: Spot
By: Nancy Immediato
Great turn around time
Great turn around time. Customer Service is also great.
Insurer: Spot
By: Leequiter Smith
Great customer service
Customer service very friendly. Timely turn around with claims.
Insurer: Spot
By: Marla Adams