225,123+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,123 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Misleading, hard to get ahold of.
If you know you’re going to be short on payment, any attempt to work with them, they will split the payment for you to keep you squared on the payment obligation but don’t tell you that splitting payments pushes your next one back a full month- so they charge you a double payment at once-and then are unwilling to work with you if you can’t afford a double payment in one go. Trying to get ahold of them is abysmal, you can go through all the phone menus just to be told customer service is only open Monday to Friday 8-5 EST. Because apparently things don’t happen on evenings or weekends. After the phone call in which I cancelled my policy I had the agent I spoke to send me a very rude email because obviously I rubbed him the wrong way which is highly unprofessional. I can provide copies of the email to anyone who wants one You guys were unwilling to work with me over several phone calls. I’m not wasting another minute in the roundabout phone menu to get another standoffish agent telling me “that’s a great question” while being unable to answer simple yes or no closed ended questions. Train your staff that sometimes not everything can be answered with the script.
Insurer: Sonnet
By: S R
The website is so very easy to use.
The website is so very easy to use.
Insurer: Prudent Pet
By: Jim Miller
Fast responsive customer service
Fast responsive customer service
Insurer: Figo
By: Diane W
Trupanion makes good pet ownership, easy
You reply instant a claim, to say weâve got it, then follow up in a timely manner to keep me informed
Insurer: Trupanion
By: Maureen
Love everything about Trupanion.
Love everything about Trupanion. Been extremely easy and great to deal with
Insurer: Trupanion
By: Jody
Easy to use
It was easy to submit a claim and I was paid quickly
Insurer: Trupanion
By: Julie
Good insurance
Claim settled quickly, fairly with clear communications and explanations.
Insurer: Trupanion
By: Debra
Will always recommend Trupanion
When bringing our new puppy home and signing up for pet insurance could never have imagined having to use it. Sadly, our boy ended up with multiple health issues both genetic and accidental. We will forever be grateful that because of trupanion he was able to have the very best in veterinary care without ever having to say âwe canât afford thatâ. I will always tell Lokiâs story and how Trupanion allowed him to always have the gold standard in care. Thank you
Insurer: Trupanion Canada
By: Denise