209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible follow-up and pure lack of customer respect
I have been a long time pet policy holder at Nationwide. Apparently they changed the structure of their policies and although I agreed to the new terms, the policy renewal payment was not processed. I never received any notification of the lapse and when I discovered this, I contacted Nationwide to follow-up. They treated my pet as a new policy holder and had no consideration for me even though my second pet had coverage. BTW - their coverage is awful
Insurer: Nationwide
By: Patricia Jacobs
We love Spot Pet Insurance!
I truly cannot believe how easy it was to work with Spot Pet Insurance. They make it extremely easy to make claims and have a quick turnaround time.
Insurer: Spot
By: Mindy Wong
Josh did a great job explaining…
Josh did a great job explaining different options and helped me find a couple of great plans for my dogs!
Insurer: Fetch
By: Jim Pierce
I filed my first claim
I filed my first claim. The claim was easy to file. They were quick and efficient. I forgot I had a $500 deductible and 70% rate so I received $1125 back from a $2200 claim within a week.
Insurer: Spot
By: Deborah San Juan
Insurance Claim
The process to file my claim was quick and easy. And the reimbursement was very quick! Thanks for the great customer service!
Insurer: Fetch
By: Dave
The portal is excellent and easy to use!
The portal is excellent and easy to use!
Insurer: Spot
By: Juan Rangel
MY DOG
QUICK AND EASY AND GREAT PRICES
Insurer: MetLife
By: MONIQUE CASTILLO
Fast & Easy
The whole process of submitting my claims, hearing back, & receiving my refunds is always easy and fast. Much appreciated help during tough times.
Insurer: Fetch
By: Corina
Extremely Welcoming and Helpful
Stephanie was SO helpful! She answered all my questions and when I called back she was able to help me process my policies and answer any other questions I had regarding the portal and discounts. I feel super comfortable signing up for this insurance and I'm grateful for the positivity and kindness.
Insurer: Prudent Pet
By: Keri
Embrace is Bad business
My dogs were covered with Embrace not once but twice and the second time they were covered I filed a claim, and it was denied due to not having an ortho exam on file. When I took this plan on, I asked about the ortho exam and was told that it was not need since I once had a policy with them, so they denied my claim and replied to my oldest furry baby condition was preexisting and he in a holding pattern because of not having the ortho exam. I pay more for pet insurance then I do for my Medicare or to be lied too and never to get a return follow-up call as requested. Buyer beware My review stands as I stated. Got an email from Embrace that contradicts everything said in this reply. Which leaves me to have suspicions about business practices. I would never refer anyone to Embrace that care for their pet(s). Either way Embrace didn’t provide enough information so that I could make an informed decision.
Insurer: Embrace
By: Victor