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Claim
The process was super fast, 4 days max.
Insurer: Spot
By: TiAja Russell
No problems
Claimed 2 cases, were processed fast and without any issue. Money was sent to my bank account
Insurer: Spot
By: Serhii Herasymiuk
Easy claims process
Very easy to submit a claim and it was processed quickly. This was my pet’s first vet trip and I’m so glad I got this policy.
Insurer: Spot
By: Julie Carter
So fast and easy to make a claim
So fast and easy to make a claim. Love it.
Insurer: Spot
By: Customer
It's not looking good.
Not off to a strong start with our first use of this pet insurance. We have had Spot insurance since December 2023. At the end of February, my dog would not put any weight on her foot. We took her in, and a few xrays later we learned she tore a ligament in her leg. Just the thing that pet insurance is for, right? I sent over the itemized charges and reasoning of her visit. We opened the claim, and 7 days later it comes back as fully denied. No calls, no emails, just "denied". I had to call in and their excuse was "well we tried getting her records and couldn't." I sent you the itemized list. What more did you need, and why didn't you call me instead of just denying it. They said they reopened the claim, but wouldn't send me a confirmation email etc.
Insurer: Spot
By: Tricia Jacobson
Easy to make a claim and quick…
Easy to make a claim and quick processing time.
Insurer: Spot
By: Caitlyn Zepeda
Caution: Every Aging Dog Pet Owner Should Know THIS
We tried two separate pet insurances when we got our beagle puppies in 2012 (Trupanion) and 2014 (HealthyPaws). I am based in Texas. Today, we pay $127 a month for Trupanion (for the older dog) and $208 a month for Healthy Paws. Our recent premium increased $80 per month this year "due to our zip code" which apparently isn't impacted at Trupanion. I've considered dropping coverage but with my dog's age now, it would be very difficult to start over elsewhere. Ironically, I went with Healthy Paws on a friend's recommendation. She also regrets Healthy Paws and went through a different insurance provider (Nationwide Pet Insurance) when they recently got a puppy. It's beyond frustrating (and unethical) what they do to their customers. LOOK ELSEWHERE!
Insurer: Healthy Paws
By: Anjelica Shaye
Spot Pet Insurance has been GREAT!!!
Spot Pet Insurance has been GREAT! Very fast processing of claims. Super helpful when calling asking and asking questions. Just all around awesome customer service.
Insurer: Spot
By: Charles
Cooper had to have 2 teeth removed and…
Cooper had to have 2 teeth removed and we received the insurance money very quickly
Insurer: Spot
By: Priscilla Rambar London
Satisfied Customer
Claim filing was simple in the two instances I have filed a claim. Reimbursement was according to the purchased plan and done quite quickly. Overall- Satisfied.
Insurer: ASPCA
By: BR