154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 21, 2024

Katherine took care of all my questions, was extremely personable and expert in providing all the information I requested. Your company is lucky indeed to have such a representative!

Katherine took care of all my questions. Is an absolute vaulable part of your team. My reimbursement check is being sent to me and is exactly as FETCH advertised. I am very happy with FETCH. I was switched to your company after having pet insurance for the past 30 years. Your service and representative deserve 5 stars! Sincerely, Dr. M

Insurer: Fetch

By: Marlene

Verified March 21, 2024

Excellent customer service

Excellent customer service! I can’t recommend them enough!

Insurer: ASPCA

By: Jodi Cooper

March 20, 2024

Best purchase I make monthly.

Best purchase I make monthly.

Insurer: ManyPets

By: Dawnyel Moore

March 20, 2024

No Contact for Follow-Up & Questionable Calculations

No contact for questions. The refund took 2 weeks longer than the plan described, which is less of an issue. My problem is that there is no clear way to contact/follow-up. Normally, with pet or human insurance, the deductible is subrtracted from the total, then the co-insurance is calculated. In my claim, FetchPet calculated the co-insurance from the overall total, then subtracted the deductible. This resulted in me receiving ~$205 instead of ~$264. I understand their goal is to minimize how much I am re-imbursed, but I've never seen insurance calculated like this before - I work in healthcare.

Insurer: Fetch

By: Kristian Cruz

Verified March 20, 2024

The young lady that took my call was very informative and dint mind repeating information she had already given. She was ver patient while I asked lots of questions. She was not pushy at all. Excellen

Best customer service ever.

Insurer: Trupanion

By: Julie Maxey

March 20, 2024

Very slow in paying claims

Their premiums have been reasonable and it’s easy to file claims on their app and they have paid all our claims in the 4 yrs we’ve had this insurance (minus deductible of course) for our boy with a liver condition. BUT they take 4+ weeks to pay, even with direct deposit.

Insurer: Pets Best

Veterinarian: All Saints Animal Hospital

By: Monica

Useful
Verified March 20, 2024

I just love the way Embrace handles a…

I just love the way Embrace handles a claim ASAP. I cannot be more happier … It is such a relief knowing that I have pet insurance to cover my dogs expenses!.. after researching with other pet insurances, Embrace, at the best prices, and covered more than other insurances did I am very pleased!

Insurer: Embrace

By: Carmella Lucas

Verified March 20, 2024

This was one of the worst experiences…

This was one of the worst experiences I’ve had with Embrace. My dog recently received an X-ray for $871.82 embrace refunded me $250 from my wellness and not the full $871.82 even though my policy covers X-rays. No one has yet to follow up to correct this.

Insurer: Embrace

By: Marcus Lewis

March 20, 2024

Amanda at fetch was awesome!

Amanda provided great service!!! She was very personable and provided great information about fetch insurance and what it covers and answered all my questions and concerns regarding the insurance. Also offered 10% off for having two pets so that was awesome!

Insurer: Fetch Canada

By: Cass L

Verified March 20, 2024

Took care of my claim .

Took care of my claim .

Insurer: Spot

By: Karri Roberts

Compare top pet insurance providers plans.