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Too much time complicated
Thankfully I cancel on time my dog is only 4 months and they have been review documents for ever. While I understand their policy. Is to complicated for me and I don’t have time for that and she already have another insurance which is better and already review her pre existing condition. I don’t recommend embrace.
Insurer: Embrace
By: Consumer
Worst insurance
Worst insurance, avoid it at all cost. You pay for nothing. Thieves.
Insurer: Trupanion
By: Johanna Barnes
Highly Recommend Healthy Paws
We definitely recommend HealthyPaws Pet Insurance. We used it for years with our Lab who eventually got cancer. HealthyPaws paid for all his surgeries and treatments at 80%, no questions asked. This plan does not include wellness coverage, but that's exactly what we wanted. After many emergencies/surgeries with our dogs, we realized insurance for emergencies and sickness was the way to go. We'll pay for wellness care, but HealthyPaws is there for the emergencies. We just had one! Our new 5-month old puppy ate a sock and needed emergency surgery. HealthyPaws covered everything (except exam) at 80% and the funds were deposited in my checking account the next day.
Insurer: Healthy Paws
By: Dian
Carmen was AMAZING!!
I worked with Carmen and she was simply WONDERFUL!! She was so kind, and very knowledgeable of the product. She stayed on the phone with me through the entire process. She also followed up with a text the next day with a few reminders (and it was Saturday). Her customer service skills are top notch!!!!
Insurer: Prudent Pet
By: T. Cutlip
I had called in for one of the my pets…
I had called in for one of the my pets to clarify, what was going on the person was right on it. She was knowledgeable and passionate, and very loving to Animals asking me how everybody was doing and just lovable I love it I love this insurance people working for this insurance 🤗Wonderful.
Insurer: Trupanion
By: Nermina Milutinovic
Customer service has gone above and…
Customer service has gone above and beyond help when needed on previous occasions. I just put in a claim and heard back about approval less than 24 hours. I have been nothing but happy with my service so far and am coming up on a year soon.
Insurer: Trupanion
By: Lauren Combs
Affordable!
I chose a plan inbetween that I can afford which included accident/Illness along with the preventive. I took both babies to get their check up with shots and am very happy with my reimbursement. Payment came back prompt. I did not have to do anything but send the bills in. Spot took care of the rest! Thank you for taking care of us!
Insurer: Spot
By: MissE
Worthwhile investment
We had Trupanion insurance for 11 years until my dog passed away. My dog had many health issues and some years our vet bills were astronomical. Trupanion always processed our claims quickly and the coverage was fair and straightforward. Although the premiums increased significantly over the years the investment was well worth it. However what impressed me most was the way they handled my dog's death. I submitted an invoice for euthanasia and they immediately cancelled my policy, refunded the balance of my last payment and sent a letter expressing their condolences. I didn't even have to make a phone call. Losing a pet is heartbreaking and this company really went above and beyond to make the entire process a little easier. Thank you.
Insurer: Trupanion
By: Amy Kenneally
Josh Sabado
Josh Sabado, was very nice and knowledgeable. He answered all my questions. Mr Sabado was very patient and did not rush me, and then at the end he ask me did I have anymore concerns and have a plasent rest of my week. I feel so much better now know our puppy will have the coverage that she will need, and might need in the future.
Insurer: Fetch
By: Constance Mitchell
So far, so good
So far, so good. I have Trupanion for my cat and I find that they have covered things I didn't expect them to cover. The customer service is great, they evaluate claims quickly, and in my experience, they almost always cover my submissions. I regret getting a different pet insurance for my older cat years ago-that company does everything they can to disqualify claims. The opposite has been true with Trupanion. I'm so glad I signed up for Trupanion for my younger cat.
Insurer: Trupanion Canada
By: Liz