154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 21, 2024

Just submitted a claim for a wellness…

Just submitted a claim for a wellness check for my Khloe. Processed quickly and more money back then I expected. Thank you for piece of mind for vet bills.

Insurer: Spot

By: Marianne

Verified March 21, 2024

I’ve never had pet insurance before

I’ve had many dogs and never had pet insurance so I was a bit leery. I submitted my first claim a few days ago and it was approved quickly. Now I wish I would have signed up sooner. Thank you SPOT.

Insurer: Spot

By: Ann M

Verified March 21, 2024

Horrible

Horrible. I switch from MetLife pet in hopes to make the claim process easier. It’s horrible. I submitted 2 claims and spot keep asking for paper I gave. Further more my dig is a puppy I gave the breeder vet records and yet the keep asking for vet records

Insurer: Spot

By: JENNIFER MIOZZO

Verified March 21, 2024

My experience with Spot was fast and…

My experience with Spot was fast and easy. They resolved my claim within 2 days

Insurer: Spot

By: Yahaira Henriquez

Verified March 21, 2024

Easy application process

Easy application process

Insurer: Trupanion

By: Grady

March 21, 2024

I purchased both Wellness and Illness…

I purchased both Wellness and Illness coverage for my 2 cats. Two months later, after manually providing all the vet records requested, they were still requesting records before claims could be processed. They insisted my cat saw a vet he never saw. They pulled out terms from the records and misdiagnosed conditions, such as "dilated pupils", calling them pre-existing conditions. These had nothing to do with any of the claims, which were for simple things like ear infections and teeth cleaning. Only one claim was ever approved. In the end, I found it more cost effective to save the $169 month rather than pay Embrace for no services at all. I cancelled the policy. However Embrace did not stop. They continued to bill me and contact my vets asking for medical records (which had already been provided). After three phone calls, I hope this stops, but the last call was this week. I told them I will file a BBB complaint if this continues. Update: Even after the reply from Embrace below, they pulled more money from my account on March 30th. This is over 30 days from my policy cancellation and against the law. There are no more claims to process. I am filling a complaint with the insurance commissioner.

Insurer: Embrace

By: Elizabeth Ellis

Verified March 21, 2024

Was very helpful explaining policies…

Was very helpful explaining policies since I know nothing

Insurer: Trupanion

By: customerdonna endresz

Verified March 21, 2024

Quick and easy

Very simple and fast.

Insurer: Spot

By: Heather Wilkinson

March 21, 2024

algonquinc@gmail.com

We have had Pet Plus US for 11 years now with our cat then when we got our dog we added her. The customer service is amazing, always able to speak to someone when you call and the are very helpful. The claims are very easy to file if need be and minimal amount of paperwork. we highly recommend pet insurance for any of your furry friends and obviously with Pet Plus Us! 5 stars for sure

Insurer: Pets Plus Us

By: LORIANNE

Useful
March 21, 2024

Insurance works!

I've had this insurance for my dog for about a year now. So far, it has covered 2 annual exams and one emergency visit. Submitting a claim is easy but must be done on your phone (so if you're not technically savvy it may present challenges). Payment is quick and directly to my attached bank account so no waiting around for checks to deposit. On top of that, they cover my veterinary clinic, which I love, so all the better. Definitely worth checking into if you have pets.

Insurer: Lemonade

Veterinarian: Northview Animal Hospital

By: Dia

Useful

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