154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 05, 2024

Great experiences with Fetch

I have had to submit several invoices to Fetch. They have responded promptly and kept me updated frequently until a decision was reached. I’m very happy with Fetch and glad I chose them

Insurer: Fetch

By: Linda Reilly

March 05, 2024

Never paid any claim

We bought our policy 3/3/23, our pet had urinary tract infections. They never reimbursed for anything. We had 3 claims for urine analysis and they didn’t pay any of them. The reasons on the explanation of benefits made no sense! The last claim filed shows denied because they don’t pay admin fees and was within 14 day of the new policy. This was aug of 2023, 5 months after we bought our policy. Calling in to them did nothing, we will look into it, never heard back. Then after denying every claim, they raised our premium $13.00!

Insurer: ASPCA

By: Aaron Curtice

Verified March 05, 2024

Our dog became sick last week vomiting…

Our dog became sick last week vomiting everything he ate or drank all day. It was a Saturday evening and we have one vet open at that time, the only emergency vet hospital in the county. We had to pay over $1200 that evening for his treatment. I submitted the online claim form and it was approved the next day. The refund was in our account the following day! We are so happy we chose Embrace!

Insurer: Embrace

By: J Mirocke

Verified March 05, 2024

ASPCA is easy to use

ASPCA is easy to use. This was the first time I have had pet insurance, and I submitted my first claim on Zoey and it was easy and fast. I was so happy and pleased with the results.

Insurer: ASPCA

By: Carolyn Fisk

March 05, 2024

Wellness Insurance

Josh was polite, personable and knowledgeable, he was able to answer my questions and sign up for the Wellness Insurance and followed up with confirmation email as I requested.

Insurer: Fetch Canada

By: Consumer

Verified March 05, 2024

Satisfied I was skeptical in the beginning about…

I was skeptical in the beginning about obtaining pet insurance, but so far, this company has responded to my claim submission in a timely manner, and if they have questions, they reach out to the Vet directly. I am super satisfied to date.

Insurer: Spot

By: Lillian Soto

March 05, 2024

Unable to speak to a human about claims

submitted a claim and have a question that I want to speak to a human about. it hangs up on you. tried the chatbot, no way to speak to a human. I've paid these people thousands of dollars over the years and I'm disappointed I can't speak with a human.

Insurer: Fetch

By: Brad Powell

March 05, 2024

Complete nightmare!!

Complete nightmare!!! I wasted my money. I purchased the wellness plan and tried to have a routine dental cleaning done. After I filed my claim, four months later and multiple phone calls it was denied because the dog had mild tartar. All dogs have at least mild tartar. Nothing else was done except a simple cleaning. However, the mild tartar was labeled a “pre-existing” condition, and I was denied reimbursement. This is absurd that a simple cleaning could be denied under the wellness coverage. I wish I never agreed to have my payroll deductions for months for no effective wellness benefit, although this was promised numerous times by the sales rep. Do not waste your money or listen to slick sales people. This company sucks.

Insurer: Nationwide

By: Lex Moore

Verified March 05, 2024

The price was right and the pieces was…

The price was right and the pieces was simple

Insurer: ASPCA

By: Sholonda Jackson-Jasper

March 05, 2024

Easy claims portal, fast processing

The claims portal is super user-friendly and straightforward. Once they had all the info they needed, they processed my claim in less than a week.

Insurer: ManyPets

By: Kendra Smith

Compare top pet insurance providers plans.