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Dog's Best Friend - Lemonade!!!
I recently had to take my dog to the Emergency ER after hours when he suddenly could not bear any weight on one leg. At the ER I was comfortable saying Yes to whatever diagnostic tests the vet deemed necessary, knowing that I had Lemonade in my corner! Once we were home with a diagnosis, meds and a plan for action, I started my first claim. My claims person was Alicia C. and she made it SO simple!! She even gave me options for how to send my invoice when I goofed up the first time. The whole process was wonderful; I couldn't be more pleased. And Alicia even ended our correspondence by sending Mr. Bingley a belly rub. Thank you, Alicia C. and Lemonade!!!
Insurer: Lemonade
By: Margaret
Best Decision I Ever Made
I have had 4 cats for the last 17 years. Sadly I have lost 3 (2 were bottle fed from the same litter) over the years and my last girl is 17 and going strong. Needless to say the medical bills have racked up over the years. Last year my job offered us discounted pet insurance through our benefits and it was the best choice I ever made. Issues have been resolved every time I have contacted them. They have covered every claim I have put in, including my boys final medical bills to my girls prescription food. Only complaints I have is that I wished this worked like human insurance because you don't always have it to lay out ahead of time. I wish you could pay your premium and pay co-pays. Only other complaint I have is that it has been taking over two weeks for the claims to be processed. Which I understand, especially now that they are adding companies in. Other then that I have had nothing but good experiences.
Was so easy to submit a claim
Was so easy to submit a claim. SPOT was quick to respond and sent me a check reimbursement in less than a week! So pleased with the company.
Insurer: Spot
By: Leti D
ASPCA Is Amazing!
The customer service at ASPCA is great. Everytime I file a claim (which is quick and easy), I feel safe knowing that I will be reimbursed 90% of what I spent. The only question I have is why my insurance rate changes depending on zip code. Certain zip codes are cheaper than others even if we're right next to each other.
Insurer: ASPCA
By: Sandra
Avoid Pet's Best At All Costs!
It took Pet's Best 2 months to settle my claims once my cat died. And my 80% reimbursement rate turned out to actually only be about 58%, thanks to Pet's Best's "fuzzy math" system. I may or may not purchase pet insurance once I get my next cat, but you can rest assured that I won't purchase that policy through Pet's Best. Thanks for the "education" - let the buyer beware!
Insurer: Pets Best
By: Dennis McMullen
Looking for pet insurance buy it from th
I can buy pet insurance without any hassle or any drone is good to find an insurance that cooperate with the customer and fulfill their needs pet insurance and it's great companies to deal with thank you very much for helping me with my pet insurance and have a blessed day
Insurer: ASPCA
By: Katherine Hosley
Seamless claims process
Claims process went smoothly using mobile app. Quick response as to status of claims and refund sent.
Insurer: Pets Best
By: Steve
Prompt courteous service
Prompt courteous service
Insurer: Embrace
By: RICHARD
Buyer beware
When I purchase insurance from Pumpkin pet insurance I was thrilled to have my dog insured. I was told at that time the things that was covered and the things that was not covered. I was discussing certain issues that the breed of my dog has and I was told that those issues would be covered after six months. Unfortunately my dog developed Luxating Patella , which was one of the illnesses that I was told would be covered after six months, my dog didn’t develop it until he was three years old. I submitted a claim, and they did not process the claim until three weeks after the surgery so they can take another payment out of my account before sending me a denial letter. I’ve been with Pumpkin insurance for almost 3 years and I’ve only filed two claims for one illness and one for this surgery and the other was just a regular routine check . When I called to inquire about why first of all you waited till you took another payment out of my account before you sent me a denial letter and then why tell me at the time I purchased an insurance that this will be taken care of if it’s six months after I’ve had the premium, and he didn’t develop it until Two years 2 1/2 years why is it been denied at all they could tell me what it’s a pre-existing condition so buyer beware of Pumpkin insurance .
Insurer: Pumpkin
By: Theresa Boatman
Uncovered claims
We got fetch pet insurance when we adopted our two kittens from the SPCA. They were sent home with amoxicillin for a minor upper respiratory infection that is common in adoption agencies due to crowded conditions. These symptoms of sneezing, runny nose, and eyes did not go away. After many additional visits to Vet and testing, we found that they have feline herpes. This is something that they were born with. I was thankful that we had the fetch pet insurance for help paying for some of these bills. But… after much deliberation, it was decided that, no, nothing would be covered because this is a “pre-existing condition”. this is just not right, when we adopted these cats, this was not known. They were born with Feline Herpes contracted from their mother. My question is, how far back does a preexisting condition go???! For these reasons, I would not recommend this pet insurance!!!
Insurer: Fetch
By: Jennifer Atkins