154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 06, 2024

Josh was very friendly and helpful

Josh was very friendly and helpful. And patient with me while i went back and forth about my plan and details before finalizing my policy. He throughly answered all my questions and was very knowledgeable.

Insurer: Fetch

By: Tiffany Compton

March 06, 2024

Downhill experience! App glitches

Raised our rate, aren’t covering vaccines or basic care like they did the first year. Things they aren’t covering isn’t going toward the deductible either. Processing claims takes forever and they do it out of order (maybe so they don’t have to reimburse you??) Looking for another insurance provider for our pet. Also the app is awful and glitches constantly. I can’t see our information at all now via the main screen. (Not even our dog’s name.)

Insurer: Pets Best

By: Cassandra Weidmann

Verified March 06, 2024

Easy to submit claims

Easy to submit claims, quick turnaround.

Insurer: Spot

By: BettyB

Verified March 06, 2024

So helpful.

I have contacted them trough chat so many times and they answer all my questions. This is my first time that purchasing pet insurance, so I have a lot of questions and they are always very helpful. I am so glad that I got Pumpking for my little Frenchi.

Insurer: Pumpkin

By: Julia Benavides

Verified March 06, 2024

Easy to navigate

After the obvious learning curve and getting to know the site, I found submitting a claim to be very easy! There was a very quick turn around and notification. I have told people about this and recommended they check it out for their pets. Thank you!

Insurer: Spot

By: Shanon Berry

Verified March 06, 2024

handles claim quickly

handles claim quickly

Insurer: Spot

By: Moira Friedland

March 06, 2024

I had a wonderful experience with a…

I had a wonderful experience with a call with Kyann LeViner today, she was excellent clear and provided me with a lot of information in regards to my insurance, excellent service, and great information thank you :)

Insurer: Fetch Canada

By: No name

March 06, 2024

I have been with Pets Best for approx 1.5 years

I have been with Pets Best for approx. 1 1/2 years insuring 1 dog. We rescued a 9 year old Papillon and added the dog to the policy. We did receive some medical records from the rescue group which contained, vaccinations, blood work, examinations, surgery for teeth and spaying and I had my vet's exam for the dog. These records were uploaded. I was concerned about future claims being denied for lack of complete medical records so I called customer service for clarification. The response was less than reassuring, they would have to wait to see a claim and then evaluate. While I can understand this answer somewhat, I said it is difficult for a pet owner to continue to pay premiums for perhaps years and then be denied a claim for lack of medical records. I would like Pets Best to clarify their policy provisions for rescue dogs. "Other than the canned response we have to wait to see a claim"

Insurer: Pets Best

By: PJM

Verified March 06, 2024

Made life easier really

Made life easier really , the help it gives is ease of mind wen it come to my pet health n cost really I appreciate Trupanion

Insurer: Trupanion

By: customer

Verified March 06, 2024

Submitting a claim was quick and easy

Submitting a claim was quick and easy! Reimbursement was very timely!

Insurer: Spot

By: Christie Greenberg

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