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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 11, 2024

We love Trupanion

We had Trupanion for our last dog and our relationship with Trupanion was beyond our expectations. Wonderful responses and timely payment of claims.

Insurer: Trupanion

By: Bill Burghart

March 11, 2024

Trupanion was amazing

Trupanion was amazing. Our cat became very sick & they approved everything he needed. Amazing company

Insurer: Trupanion

By: Mark

March 11, 2024

Insurance is only as good as their willingness to pay out...

Insurance is only as good as their willingness to pay out -- and you never really know if they are going to pay out until after you sign up and make a claim. I've now had to make two claims with Pets Best and in both cases, they paid out exactly what was promised. I wish their processing went a little faster (they sent an email apologizing for the time it took proactively) but once a claim was authorized, they paid via ACH fairly quickly. I picked them because they were the most competitive for a "higher value" policy (unlimited annual coverage, $500 deductible, 90% coverage over deductible, and small adder to cover diagnostic fees). I picked this because I can always downgrade coverage in the future (but you can never go the other way) My only concern is I have no idea how much the renewal will cost; I'll find that out in 6 months or so.

Insurer: Pets Best

By: Gunn Salelanonda

March 11, 2024

Harrah was great

Sighing up was great Hannah was the lady that was so helpful explaining everything to me.

Insurer: Embrace

By: Dorothea Flaspoehler

Verified March 11, 2024

Explained very well and presented with…

Explained very well and presented with no pressure.

Insurer: Trupanion

By: Ernie

March 11, 2024

Get Fetch

Excellent customer service for our most loved family member.

Insurer: Fetch

By: Timothy S

Verified March 11, 2024

I was charged the incorrect startup and…

I was charged the incorrect startup and monthly fee

Insurer: Trupanion

By: Lily Raquel

March 11, 2024

Highly Recommend

I never expected to need pet insurance for my young dog, but decided to take it out anyway. ASPCA Pet Insurance has been a blessing to us. My dog has had to use it multiple times and ASPCA is an awesome company to use. They process the claims quickly and never questioned any of the claims submitted. If you are looking for pet insurance, I highly recommend them.

Insurer: ASPCA

By: Downsizing Donna

March 11, 2024

Good as long as you don't use it

Good if you don't use it... Company was great initially (have had for 4 years), but downgraded my coverage claiming that they paid out more than the premiums they took in. I did the math- that isn't true. Also, my friend has the exact same dog (littermates) with very similar claims and she was given options that were different from me. They can't get the story straight. I'm sure if I have any future claims, they will push me further to drop the coverage. So good company and good insurance as long as you don't have a significant claim - then you will be downgraded or pushed to drop coverage. They also don't have a consistent message - no way to explain why one customer is told one thing and another told something completely different. I was actually told on the phone that my coverage was downgraded because my pet didn't make them enough money- premiums taken in were less than claims paid out (which again isn't actually true).

Insurer: Fetch

By: lsg

Verified March 11, 2024

Avoid! Policies find every loophole to deny…

Policies find every loophole to deny claims. Clinical and medical examination requirements are not made clear and buried in fine print end up in resulting “pre-existing conditions” to never be covered.

Insurer: Figo

By: customer

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