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My 5 year old service dog was diagnosed…
My 5 year old service dog was diagnosed with horrible terminal Canine Lymphoma. It was an expensive path just to get conclusive diagnosis and shocking to say the least, Health Paws has been my partner in offering us the highest possible care so we may gain a few more months of adventures with quality of life and holding off rapid disease progression. I feel so sad seeing so many people in the Oncology clinic who have to leave with very few options because of financial constraints. Horrible position to be in. Or to limit care because of a CAP. Without Healthy Paws I would not be able to offer this treatment which my girl deserves having been a Visiting Therapy Dog while earning her service dog degree. I file claims on Thursday and by Monday my reimbursement is in my bank. God Bless the lady in the dog park years ago who enlightened us all to Healthy Paws when her dog fell ill. This situation is horribly stressful- thank you Health Paws for not running me through unnecessary paces and gate keepers during a tragic time. I tell everybody this truth.
Insurer: Healthy Paws
By: Melanie Sullivan
I love you guys
I love you guys, best pet insurance ever!!
Insurer: Pumpkin
By: Hidalit Aranda
Great customer service!
Called twice and asked a million questions, both agents I spoke with were extremely polite and were knowledgeable of the insurance policy.
Insurer: Trupanion
By: Deus
Great service
Honestly, I am beyond impressed with the customer service and expediency with which the claims are handled.
Insurer: Pumpkin
By: Cj
Very confusing
Very confusing. Your breakdown of what is covered is confusing. I thought the breakdown is what I pay, not the maximum you'll pay in a year. For example, our spay costs us around $550. The breakdown says $75, but what does that mean exactly?! Is this what I pay, or what you pay??? Very confusing and upsetting. Submitted over $800-$900 of basic puppy bills for vaccinations, spay, etc, and only received $135 back. Pitiful!!!
Insurer: Figo
By: Christine
I love it
It's really easy to get what you need done
Insurer: Spot
By: Jacqueline Rolin
Professional company
Professional company The deductible, once you reach, is valid for all the calendar year
Insurer: Pumpkin
By: customer
Required disabling my VPN to give CC info
I shouldn't have to disable my VPN or ad blocker to make a purchase online. Especially to provide credit card information. Protecting my financial information online is one of the reasons I use a VPN, so do everyone a favor and consider that use case in your web design. You would have lost my business if I hadn't figured that out, because the customer service rep I had to call couldn't.
Insurer: Trupanion
By: Customer
Fast and professional staff.
Fast and professional staff. Overall great experience.
Insurer: Pumpkin
By: customer
Exceptional Service
Quick response. Claiming process easy and fast refund
Insurer: Pumpkin
By: Srinivas