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Price increases excessively each year
Too expensive! We have been with Fetch since getting our puppy in 2019 but have decided to cancel our coverage now in 2024. The increases for the past 2 years have been astronomical. In 2024 we were advised our premium was increasing by 44%, putting the premium at over $1k per year. I would understand this for a very old dog who is likely to have health issues, but not for a 5 year old. It's unsustainable to continue with the insurance increasing at this rate. Fortunately, we've never had to use the insurance so I can't comment on that experience, however the website is easy to use and the customer service team reply promptly.
Insurer: Fetch Canada
By: Laura Prior
Quick reimbursement and very easy to…
Quick reimbursement and very easy to file claim, this was my first time using them and it was very easy.
Insurer: Spot
By: Jonathan and Tanya
This is my first time having a pet and…
This is my first time having a pet and spot is my first pet insurance. So far so good. They offer many options and levels to choose from. Competitive prices. Clear and to the point.
Insurer: Spot
By: Toula
Josh Sanaso helped me change my email…
Josh Sanaso helped me change my email address, explained the maintenance program to me for my dog. I decided to add it to Teddy’s plan. Very friendly informed and helpful
Insurer: Fetch Canada
By: Donna Johnson-Bishop
Super easy to setup and quick…
Super easy to setup and quick reimbursement policy! I am a very satisfied customer just a few months into my experience as a Spot customer, thank you!
Insurer: Spot
By: Caleb Reder
First Puppy Policy
After much research, we decided on Fetch because they have the most comprehensive programs and rates for including wellness and dental. Our customer service agent, Joshua Sabado was very patient answering all of my questions, including follow-up quesitons. He was very knowledgeable about the different programs.
Insurer: Fetch
By: Norma
Reviewed and was quick to pay on claim
Reviewed and was quick to pay on reimbursement of claim unlike other pet insurances I have used in the past.
Insurer: Spot
By: Sheleen Runge
so far the claims has been easy and…
so far the claims has been easy and customer service is good
Insurer: Spot
By: SHAKTI MALINI
Great first experience.
Website made it easy to file a claim and the payment was very prompt. The only draw back was I couldn’t find a side by side explanation of what was reimbursed and what wasn’t like you see with a BCBS claim.
Insurer: Spot
By: Carl Loos
Spot Pet Insurance is easy to deal…
Spot Pet Insurance is easy to deal with. Their claim submission procession is streamlined, and claims are processed quickly. I like that you can submit an estimate first to make sure it will be covered.
Insurer: Spot
By: Ann