220,145+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My recent two claims were paid out much…
My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year
Insurer: MetLife
By: Debra F
Helpful agent
Helpful agent. Good pricing
Insurer: Prudent Pet
By: carolynamarqgmail.com
MetLife reps are great!
While the app and being able to view attachments and check status of claims and payments is cumbersome And requires download of documents to view content of claims Anytime I have spoke to a person they have been friendly, efficient and able to answer questions. I wish it were easy to be able to view even a quick thumbnail preview of each claim to be able to identify which claim Is listed cs having to go three layers in to know which claim I am looking at
Insurer: MetLife
By: customer
My business dealings with MetLife are…
My business dealings with MetLife are always professional, timely and efficient. The reps are solid also. Great customer service and they are very knowledgeable about their processes and products.
Insurer: MetLife
By: Audra Cureton
Fast response and friendly service
Fast response and friendly service
Insurer: Fetch
By: Kathy Carroll
My experience with Pets Best so far has…
My experience with Pets Best so far has been great. The response time on claims has been effecient and quick, the EOB is clear and easy to understand. The policy is clearly outlined and easy to read. I have 2 pest insured with Pets Best right now.
Insurer: Pets Best
By: Beth Davis
They are great
They are great! They answer any questions and help when you need it. They make it easy to make claims and getting refunded right to your account. They are so helpful!
Insurer: MetLife
By: customerCMD
Quick response to claim submission
Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.
Insurer: MetLife
By: customer
Great Customer Service
Kevin made this experience so easy. Explained the options and coverages clearly.
Insurer: Nationwide
By: Teresa Wing
Policy Start Date - Ridiculous Wait!!!!
The person who helped was very kind and had an answer for everything (even if it was a script type answer). Which is why I would like to give more stars but the issue is with the policy waiting period, which was stated as over a month. That seems very long especially when you are doing the right thing and adopting/rescuing a pet... they usually need to see a vet and get care sooner than later... This day in age, when you can get an ice cream cake delivered to your home still frozen or transfer thousands of dollars digitally and only wait a day, waiting for over a month for coverage is ridiculous. Just my thoughts.
Insurer: Nationwide
By: customer