220,145+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,145 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,878 reviews

4.9
Healthy Paws

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Fetch

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Trupanion

55,032 reviews

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Pets Best

15,059 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 21, 2026

My recent two claims were paid out much…

My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year

Insurer: MetLife

By: Debra F

Verified May 21, 2026

Helpful agent

Helpful agent. Good pricing

Insurer: Prudent Pet

By: carolynamarqgmail.com

Verified May 21, 2026

MetLife reps are great!

While the app and being able to view attachments and check status of claims and payments is cumbersome And requires download of documents to view content of claims Anytime I have spoke to a person they have been friendly, efficient and able to answer questions. I wish it were easy to be able to view even a quick thumbnail preview of each claim to be able to identify which claim Is listed cs having to go three layers in to know which claim I am looking at

Insurer: MetLife

By: customer

Verified May 21, 2026

My business dealings with MetLife are…

My business dealings with MetLife are always professional, timely and efficient. The reps are solid also. Great customer service and they are very knowledgeable about their processes and products.

Insurer: MetLife

By: Audra Cureton

Verified May 21, 2026

Fast response and friendly service

Fast response and friendly service

Insurer: Fetch

By: Kathy Carroll

May 21, 2026

My experience with Pets Best so far has…

My experience with Pets Best so far has been great. The response time on claims has been effecient and quick, the EOB is clear and easy to understand. The policy is clearly outlined and easy to read. I have 2 pest insured with Pets Best right now.

Insurer: Pets Best

By: Beth Davis

Verified May 21, 2026

They are great

They are great! They answer any questions and help when you need it. They make it easy to make claims and getting refunded right to your account. They are so helpful!

Insurer: MetLife

By: customerCMD

Verified May 21, 2026

Quick response to claim submission

Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.

Insurer: MetLife

By: customer

Verified May 21, 2026

Great Customer Service

Kevin made this experience so easy. Explained the options and coverages clearly.

Insurer: Nationwide

By: Teresa Wing

Verified May 21, 2026

Policy Start Date - Ridiculous Wait!!!!

The person who helped was very kind and had an answer for everything (even if it was a script type answer). Which is why I would like to give more stars but the issue is with the policy waiting period, which was stated as over a month. That seems very long especially when you are doing the right thing and adopting/rescuing a pet... they usually need to see a vet and get care sooner than later... This day in age, when you can get an ice cream cake delivered to your home still frozen or transfer thousands of dollars digitally and only wait a day, waiting for over a month for coverage is ridiculous. Just my thoughts.

Insurer: Nationwide

By: customer

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