209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Got this through my employer
Got this through my employer. Rate for prevention is feasible and signup is easy
Insurer: MetLife
By: Olive Bouapha
Great service
Great service. Quick response. High level of professional conduct.
Insurer: Pumpkin
By: Charles
Quick and easy
After understanding what was covered and what is needed for claim submissions and setting my reimbursement as Zelle deposit… Filing Claims is super easy and quick. I am very please with my choice to have MetLife for my two fur babies
Insurer: MetLife
By: Sandra Lopez
Beth told me
Beth told me, "Your Claim money will go toward your Deductible."
Insurer: Prudent Pet
By: Karen Whitehead
Easy to use
Easy to use! Typically receive a nice refund from expenses and my dog's prescription dog food is covered.
Insurer: MetLife
By: customer
Avoid them like the plague
1. I was forced to purchase a new policy for my pet regardless the amount of times I explained to CS (phone, email and chats) that I never received any communication about cancellation of my policy. 2. Now I am basically throwing money to the air because you guys will find any reason to not cover conditions he was covered for under our original policy. 3. As a loyal customer since 2017 this left me with a very bad taste in my mouth and shows you guys only care about profits not people or their pets. 4. You may need to give coaching to the people responding on your site: zero empathy, understanding and very unprofessional.
Insurer: Nationwide
By: Luis Gonzalez
Rebecca
Rebecca, cust. serv. rep, answered all my questions. She was very helpful.
Insurer: Prudent Pet
By: KJVOLLEYAHOO.COM
Mostly good experiences
I've had mostly good experiences. At one time claims we're taking a very long time to process and I had to keep calling on the same one to find out what was going on. I don't send many claims and never meet my pet's annual max. So when I do send them and there are issues it is frustrating. But as of lately the process has been ok.
Insurer: MetLife
By: Kim