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Their follow up communication is great…
Their follow up communication is great and you always know where you are in the process.
Insurer: Pets Best
By: Jessie
A must have for every pet parent!
I've been a happy Healthy Paws customer for years, and I honestly wouldn't dream of ever owning a pet without it. My dog recently experienced an unexpected and severe illness that resulted in four nights of hospitalization and expensive diagnostics and stabilization. Healthy Paws gave me the ability to afford lifesaving care for her. I can't imagine how impossible it would have been to navigate this health crisis without reliable pet insurance; it absolutely empowered me to make the best medical decisions for my dog. In terms of logistics, the claim submission process is very simple and easy; just email the invoice or upload it to the app. Healthy Paws aims to process claims in 10 days, but in my experience it has always been much quicker - it usually only takes two business days for claims to be completed and an additional day for the reimbursement to show up in my bank. I've been recommending Healthy Paws to everyone I know for years, and my pup and I will absolutely continue to do so with even more enthusiasm after our latest experience.
Insurer: Healthy Paws
By: Sarah B.
They stall on reimbursement by giving you the runaround
They stall your reimbursement by constantly asking you and vet to send invoices and charts that they have already received
Insurer: ManyPets
By: Nathaniel Marroquin
Fast reviews
Much better pet insurance than previous one I had.....
Insurer: Spot
By: Jolene
The gentleman I spoke with was very…
The gentleman I spoke with was very professional, knowledgeable and customer service oriented. It was indeed a pleasure to work with him.
Insurer: Trupanion
By: PAMELA HANEY
DO NOT USE THIS PET INSURANCE
DO NOT USE THIS PET INSURANCE. it's a scam and they swindle money from you. They will sell you on a rate and then continuously increase it every year even if you don’t file claims. I am now up to $75/monthly. That cost more than my human insurance. I have paid more for pet insurance monthly to this company than they have ever paid back to my dog. Even now, I can put my pet’s information into their website and they will offer a lower rate than what they are charging me monthly. When I asked customer service about this they continued to lie and say the lower rate was not available for 2024. They are fine with offering a new customer this rate, but not an existing customer who has a 100% payment history. Even for the 1 claim I did file in the last year, they did minimal effort to communicate with my veterinarian office. I had to make multiple phone calls and it took months to get paid out for the single claim I filed in my pat's lifetime. Every time you call, you will get a new person. I wish I never chose this insurance company from the start.
Insurer: ASPCA
By: Kaylee Nelson
I have a rescue golden retriever
I have a rescue golden retriever. He had been very abused & was very sick when he first arrived . I purchased my Embrace Insurance 3 years ago. I have been lucky, We haven’t needed it . Recently my boy has been sick. I was worried about how this process would go . It went so smooth . I sent a screen shot of my pups statement . I received a check within 2 weeks . No hassle , & straight up front . They also suggested if I have a bank on file , they can send an automatic deposit instead of waiting for a paper check . Thank you Embrace 🩷🐾
Insurer: Embrace
By: Brenda
Easy, peasy claims!
I signed up for Spot 2 weeks ago when I decided to adopt a rescue Frenchie. I have heard they can have expensive health issues, so I wanted to be prepared. I took her to the Vet to ensure she was up to date on vaccinations and to get allergy meds. I submitted my claim information to Spot and within 2 days I received notice I would be reimbursed for most of the Vet bill! This already puts my mind at ease being a pet owner. Thankfully, the vet said Louise (my new bestie) is a very healthy pup!
Insurer: Spot
By: Kristina McQueen
Submitting a claim
Submitting a claim, turn around time and notifications were all spectacular to use and quick! It gets 5/5 starts for me!
Insurer: Spot
By: Caroline Smith
Joshua Sabado was just great in…
Joshua Sabado was just great in explaining everything to me
Insurer: Fetch Canada
By: Nicole Patry