154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 26, 2024

Many Pets is the Best!!

Many Pets is the Best!!! I recommended them to a friend of mine who has a Shih Tzu!!!

Insurer: ManyPets

By: G. Wakulin

Verified March 26, 2024

Reimbursement was very fast!

Vet. Bills are very expensive, so it's great to get some money back from Spot!

Insurer: Spot

By: Jerry

March 26, 2024

Title: Frustrating Claim Process: A Review of MetLife Pet Insurance

I recently enrolled in MetLife Pet Insurance with high hopes of providing comprehensive coverage for my furry friend. However, my experience with their claims process has been nothing short of disappointing. Initially, I was informed that claims would be processed within 5-10 days—a timeframe that seemed reasonable. However, what they failed to mention is that this duration applies strictly to business days. This lack of clarity led to unnecessary confusion and frustration on my part. Moreover, when attempting to file a claim for my pet, who hadn't required veterinary care in the past 12 months, I encountered another roadblock. MetLife requires a medical history spanning the previous year to process claims efficiently. This requirement was not clearly communicated beforehand, resulting in further delays. Upon contacting customer service to address this issue, I was met with little empathy or assistance. Instead, I was informed that an additional 3-5 business days would be required to process the claim under these circumstances. Consequently, what should have been a straightforward process has turned into a waiting game spanning nearly 30 days. Such inefficiency is unacceptable, especially in matters concerning the health and well-being of our beloved pets. Waiting for an extended period without clarity on the status of the claim is undeniably frustrating and stressful for any pet owner. In light of this experience, I have decided to discontinue my association with MetLife Pet Insurance. I cannot justify investing in a service that fails to deliver on its promises and lacks transparency in its operations. For those considering pet insurance, I strongly advise against choosing MetLife. Instead, I recommend exploring alternatives such as Nationwide Pet Insurance, known for its swift and uncomplicated claim process. Don't make the same mistake I did; opt for a provider that values efficiency and customer satisfaction. In conclusion, MetLife Pet Insurance's cumbersome claims process and lackluster customer service have left me deeply dissatisfied. Proceed with caution, as the frustration and regret may outweigh any potential benefits.

Insurer: MetLife

By: Jo Jo

Verified March 26, 2024

pet insurance

He was very knowledgeable on the plans and explained it great.

Insurer: Trupanion

By: customer

Verified March 26, 2024

Saw vet on Friday

Saw vet on Friday. Claim processed and direct deposit for claim completed the following Tuesday. Couldn’t be happier.

Insurer: Spot

By: Leslie

March 26, 2024

Stay away-Not the old Petplan insurance that they took over

Fetch took over or merged with the prior insurer. We researched about how the premiums would be as the dog aged before purchasing. Sine the takeover by Fetch the premiums are out of control. They have about tripled over the past 3 years from around 388 a year to 1300 a year for 10K in coverage with no claims (2years). The old company did not substantially raise the premiums as the dog aged. I would say to run for the hills when considering Fetch. I would not recommend this company to anyone because of their gotcha pricing as the dog gets older as opposed to the prior company that they took over PetPlan around 2019 and we are completely dissatisfied.

Insurer: Fetch

By: Rock

Verified March 26, 2024

quick reimbursement!

quick reimbursement!

Insurer: Spot

By: morton hollander

Verified March 26, 2024

Pleased with Spot Services

Policy choices are reasonable, and easily understood. All 3 reps I spoke with were knowledgeable and courteous. Claims handled expeditiously.

Insurer: Spot

By: Sandy in WA

Verified March 26, 2024

Best insurance around

Best insurance around

Insurer: Spot

By: Greg Curtis

Verified March 26, 2024

Thank you helping with the cost for my…

Thank you helping with the cost for my baby Maverick. It really helped a lot for my poor little fellow. I have been telling everyone about Embrace. You should be getting more phone calls. Thank you again

Insurer: Embrace

By: Jackie Patsouras

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