225,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Be careful of pre-existing condition exclusions
While the claim submission process was pretty easy and communication was clear, I was extremely disappointed to learn that one of our claims was denied because they deemed a symptom that can occur in subsequent illnesses/episodes to be a pre-existing condition. So because our puppy had diarrhea when he first came to us (like most new puppies do), any illness with diarrhea as a presenting symptom is now being denied as pre-existing. Convenient way of getting out of paying for claims.
Insurer: Embrace
By: Christina Hughes
Everything was user-friendly
Everything was user-friendly, and the prices were excellent for my fur babies
Insurer: Spot
By: Sonya Owens Walker
Great Experience
great rates and great communications
Insurer: Sonnet
By: Earl Burrows
Health Paws saved my dogs life...
My dog started having trouble breathing so we took her to our local pet ER. After tests, xrays, and an ultraound, they diagnosed her with pyothorax (fluid in her chest cavity). We transferred her to another vet that could do a CT scan then her surgery. After surgery, she was in the ICU for 10 days with a chest tube then another 2 days after the tube was removed, a total of 12 days. The total discharge bill was $20k plus a $5k ER bill. The plan we have has a $500 yearly deductible then 90% plan paid/10% customer paid. Our total out of pocket ended up being around $3k out of the $25k total bill. They saved her life because there was no way we would’ve been able to afford it without knowing we’d be reimbursed. And they made the reimbursement process so easy. They called the vet and got the confirmation they needed and I got a direct deposit a few days later. Thank you so much Healthy Paws!
Insurer: Healthy Paws
By: Amanda
Quick
Quick, descriptive sections yet concise. No complaints here
Insurer: Sonnet
By: Cory
Great Support!
My Lab recently had surgery for neutering and at the same time, the Dr removed a cyst on his paw that would not go away with standard medication and care. The cyst removal was considered a surgical procedure as well and while the neutering wasn't covered under my policy (standard in the industry), I submitted a claim for the cyst portion of the bill and Lemonade covered the entire amount less my deductible. Lemonade was great to work with and there was no going back and forth. In fact, they didn't ask for any additional information from what I originally provided. Great support and thank you Lemondade!
Insurer: Lemonade
By: Brian
Claim
Though my vet bill included more items then I could list on my claim, they were great about following up with the vet and making sure all options were covered. Super, super easy!
Insurer: Lemonade
By: Annette
WORST Pet Insurance Ever!
This is by far the WORST pet insurance plan that I have ever used. All notes and invoices were sent to the company yet they continued to deny. AVOID AT ALL COSTS!!
Insurer: ManyPets
By: Melania Behrens
My cat passed away because the waiting…
My cat passed away because the waiting period was to long
Insurer: Spot
By: Justin Huff
So easy
So easy Understandable And insurance I can afford
Insurer: Spot
By: Ashley Bell