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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Nice experience
Easy and fast enrollment
Insurer: MetLife
By: Yasna Wilson
Easy!
Easy submission of claims and associated approval process.
Insurer: MetLife
By: Amy Scott
Relatively easy to download data…
Relatively easy to download data through the app to receive my payment.
Insurer: MetLife
By: Bernie
Complete information makes all the difference!
I've had great results obtaining reimbursement when I am sure to submit the past 6 months of vet records along with invoices and claim information. It didn't go as well with the approach of "Don't have it? No worries, we will reach out to your vet." Those claims got denied most of the time. So, when you submit everything up front, and each item as its own claim, they do deliver and I'm happy to say that I've renewed the annual plan for both of my dogs.
Insurer: Spot
By: M & M Smith
Easy Experience
I’ve always had an easy experience. Claim process is easy as pie through the app. Same with getting reimbursed. Everything is streamlined and rarely have to talk to people. It’s great and I always recommend ya’ll to other pet people.
Insurer: MetLife
By: TNJ
The claim process was super simple to…
The claim process was super simple to file and I was surprised how quickly I received my reimbursement.
Insurer: Spot
By: Erica Wilkerson
This insurance is amazing
This insurance is amazing. My bulldog has had many vet visits and I couldn’t ask for a better pet insurance. It simple to use, so customer friendly. My policy covers exactly what they told me it would. No surprises and it’s well worth the money. Sticking with them.
Insurer: Spot
By: Debra Roth
Premium discount confusing
Premium discount confusing, as was enrollment fee.
Insurer: MetLife
By: KKS
cost of Trupanion is too much
cost of Trupanion is too much. So switching insurance for one dog and adding my puppy as well. I get 2 for the price of 1 for pet insurance coverage
Insurer: MetLife
By: Daphyne Gonzalez