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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It’s been a good experience claims are…
It’s been a good experience claims are being done quickly.
Insurer: Spot
By: Paula Lucero
Embrace was with me all the way
Embrace was with me all the way when my sweet kitty, Ghost, got sick. They refunded my expenses in a timely manner and made me feel like my Ghost mattered to them. I selected mailed refunds, which take much longer but I still received my refund within 3 weeks. If I had opted for Direct Deposit it would have been 2-4 days
Insurer: Embrace
By: Dianne D.
Not credible
As any other insurance they will do their best to avoid covering your costs.
Insurer: Figo
By: Edward
Amanda was terrific
Amanda was terrific. I shopped for insurance and I thought you had the policy for the price.
Insurer: Fetch
By: AL Cooper
Josh Sabado
Josh Sabado was extremely helpful in answering my millions of questions and quickly realized why I was asking these repeated questions and answered perfectly in a way which helped me understand my policy soooo much better! He was patient and had a great sense of humor and people skills! He has excellent customer service skills!
Insurer: Fetch
By: Jenna
I know I'm giving my dog the best pet…
I know I'm giving my dog the best pet insurance possible ty spot for making it so easy to file a claim and the speedy reimbursement overall 5 stars!!
Insurer: Spot
By: Michelle S.
Awesome job
I have nothing but great things to say about MetLife pet insurance. I have 6 dogs all insured with MetLife. It's easy to submit claims and they pay quickly even when the claim is large (TPLO surgery) and to date have approved all claims. I couldn't be happier with MetLife only wish I had signed up years ago.
Insurer: MetLife
By: Ann
Healthy Paws Excellent!!
I have a four-year-old mixed breed puppy, who needed surgery for a torn ACL. Needless to say, the operation was quite expensive, but with Healthy Paws I had no worries. The claim was submitted and reviewed within 24 hours. No problems, issues, or questions. Reimbursed the full amount per contract… Can’t ask for anything better. Customer service is excellent. Highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Joanne
They do not listen to their customer I…
They do not listen to their customer I have been trying to get a claim fixed for both my dogs over the last few days and nobody is listening when I tell them where the issue is. It’s been 4 days now and there is still no solution. I will not be returning as a customer
Insurer: Spot
By: Keshia Maddox
A fantastic company
Pumpkin has been outstanding with their communication when I file a claim or have questions. They pay the claims extremely quickly and I have never had any problems with this company at all.
Insurer: Pumpkin
By: Debbie T.