154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 03, 2024

Josh Sabado

Josh Sabado was extremely helpful in answering my millions of questions and quickly realized why I was asking these repeated questions and answered perfectly in a way which helped me understand my policy soooo much better! He was patient and had a great sense of humor and people skills! He has excellent customer service skills!

Insurer: Fetch

By: Jenna

Verified April 03, 2024

I know I'm giving my dog the best pet…

I know I'm giving my dog the best pet insurance possible ty spot for making it so easy to file a claim and the speedy reimbursement overall 5 stars!!

Insurer: Spot

By: Michelle S.

April 03, 2024

Awesome job

I have nothing but great things to say about MetLife pet insurance. I have 6 dogs all insured with MetLife. It's easy to submit claims and they pay quickly even when the claim is large (TPLO surgery) and to date have approved all claims. I couldn't be happier with MetLife only wish I had signed up years ago.

Insurer: MetLife

By: Ann

Useful
April 03, 2024

Healthy Paws Excellent!!

I have a four-year-old mixed breed puppy, who needed surgery for a torn ACL. Needless to say, the operation was quite expensive, but with Healthy Paws I had no worries. The claim was submitted and reviewed within 24 hours. No problems, issues, or questions. Reimbursed the full amount per contract… Can’t ask for anything better. Customer service is excellent. Highly recommend Healthy Paws.

Insurer: Healthy Paws

By: Joanne

Useful
Verified April 03, 2024

They do not listen to their customer I…

They do not listen to their customer I have been trying to get a claim fixed for both my dogs over the last few days and nobody is listening when I tell them where the issue is. It’s been 4 days now and there is still no solution. I will not be returning as a customer

Insurer: Spot

By: Keshia Maddox

Verified April 03, 2024

A fantastic company

Pumpkin has been outstanding with their communication when I file a claim or have questions. They pay the claims extremely quickly and I have never had any problems with this company at all.

Insurer: Pumpkin

By: Debbie T.

April 03, 2024

Highly Recommend!

Honestly the best pet insurance company! Easy to file claims, great coverage for our two fur babies, and claims are processed so efficiently. For example I just filed a claim on Monday and it already was processed. Could not recommend enough!

Insurer: Pets Best

By: Kailani

Verified April 03, 2024

I love Trupanian!

I submitted two claims yesterday and this morning both have been approved for 90%! Thanks to Trupanion I can get my girl the help she needs. Submitting claims is easy and approval comes quickly.

Insurer: Trupanion

Veterinarian: Cresskill Animal Hospital

By: Joan

Useful
April 03, 2024

Easy service

Great app and great insurance

Insurer: Pets Best

By: Ruthie Wagner

April 03, 2024

Amanda was incredibly friendly and knowledgeable. She made the decision to choose Fetch an easy one.

Amanda was incredibly friendly and knowledgeable. She made the decision to choose Fetch an easy one.

Insurer: Fetch

By: Ash

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