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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent reputation, recommendations, flexibility in plans, supportive representative on phone with specific question, value
Insurer: Pumpkin
By: customer
The person I spoke too was very patient…
The person I spoke too was very patient and cordial Answered all my questions and concerns. Explained the policy in details.
Insurer: Prudent Pet
By: Yuvie Capi
Absolutely Awesome!
Absolutely Awesome! When you fur baby is sick - the last thing you need to worry about is the cost! Embrace and all of their adjusters, claims people, just everyone was very helpful, compassionate and walked me through everything. Once review was done I was reimbursed immediately! Thank you Embrace!
Insurer: Embrace
By: Patricia Andersen
Highly recommend
This is our second dog enrolled with Healthy Paws. Over the years we have had only positive experiences. The claims have been processed quickly and all claims have been paid promptly and according to the policy. And most recently, when our pup had some health issues and ER visits a Healthy Paws rep followed up to see how he was doing.
Insurer: Healthy Paws
By: Irina B.
The sign up was made easy
The sign up was made easy, and the prices are reasonable. Thank you!
Insurer: Fetch Canada
By: Kashka Bugtong
The reimbursement was at a great timely…
The reimbursement was at a great timely manner. Thank you
Insurer: Spot
By: Margarita Cortes
The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
What a mess
What a mess. Because of a miss typed code, it took forever. But they got it done and were gracious even when I wasn't.
Insurer: ManyPets
By: Pennie
Diagnosis not covered for injury
Our dog suffered a close tear in March- and we had to use emergency vet to diagnose as it was on the weekend. We then got to our regular vet the next week to find that we had to do surgery. Well prudent Pat was very good at reimbursing the surgery. We did not see the fine print that said they do not reimburse the diagnoses-One at the emergency vet and another at our regular vet— which seems rather odd to us because how do you do the surgery without the diagnosis and diagnosis is part of the injury. Nonetheless, the reimbursement process for everything else went very smoothly and efficiently, and we are appreciative.
Insurer: Prudent Pet
By: deebodina
It's a rip off
It's a rip off. Don't do it. They denied a claim on my dog and was stuck with big bill after paying them over 100 a month!
Insurer: ASPCA
By: Bradley Shoemaker