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I am giving a 5 start rating because i…they acted relatively fast in payment
I am giving a 5 start rating because i feel they act in a very timely fashion. But, I feel the site could be more user friendly or once you start a claim you should be able to add to it before it is done being reviewed. I added the initial visit to get it started but then couldn't add the full medical bill until someone reviewed the 1st one. It would be better and easier for the client to be able to add on as they go through the medical issues with their Vet and pet. Also, you are asking for a policy number below. No where on your site could I find it and your bott is useless.
Insurer: Fetch
By: Nancy Bitting Duonnolo
My representative on the phone was so…
My representative on the phone was so nice and easily explained the insurance details to me! Thank you!
Insurer: Trupanion
By: Robin
Embrace is the best insurance company…
Embrace is the best insurance company for Pets around, we have delt with others but with Embrace I feel we are always being treated fairly and with the best customer service.
Insurer: Embrace
By: Sharon Gares
Always there
They were there for all my needs! I’m very happy with my experience from Fetch Pet Insurance!
Insurer: Fetch
By: Sheilah Baxter
With the app it makes it so easy to…
With the app it makes it so easy to file your claim and reimbursement is fast. They keep in contact with you through the process, through email and text message. Very user friendly!!
Insurer: Fetch
By: Diane Kay Schumacher
My golden retriever went into shock…
My golden retriever went into shock from a ruptured tumor requiring emergency surgery and blood transfusion. Trupanion covered most of the cost and creating a claim was not a hassle. Great service and they came through when it mattered!
Insurer: Trupanion
By: Rahool
Submitting claim was so easy!!
They made this so easy to submit a claim! And the reimbursement was quick and went right into my bank account. Love this company!
Insurer: Pets Best
By: Joanne Teik
Submitting claims
The ease of submitting a claim via the app. It takes less than 7 minutes and I like the confirmation emails showing receipt. Lastly, receiving my reimbursement checks in the mail and uploading them via my bank app makes life so much simpler. Thank you
Insurer: Spot
By: DW
Amanda Mello was world class in getting…
Amanda Mello was world class in getting my account set up. We need more people like her with her positive and knowledgeable information.
Insurer: Fetch
By: Jl
Successful claim process
After our lab ingested something that made her sick, Embrace was quick to process our claim and send us our portion of reimbursement. It was nice to have peace of mind that, even though our girl was sick, the vet bill wouldn't financially crush us thanks to Embrace.
Insurer: Embrace
By: Erika Lund