219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was able to find the information I…
I was able to find the information I needed !
Insurer: ASPCA
By: Kathy
Each time I contacted a staff rep
Each time I contacted a staff rep, they were curteous, knowledgable and were not interested in closing the phone contact too soon.
Insurer: Spot
By: GERALD HORN
Easy to use app
Easy to use app. The price is perfect in my range. Feel great to know that my fur babies are covered with pet insurance if anything should happen. Recommend 100%.
Insurer: Spot
By: Yelisse Rosario
Easy application and good communication…
Easy application and good communication with customer service
Insurer: Spot
By: Doug Henry
Your representee was very helpful
Your representee was very helpful . Answered all our questions and concerns. We were able to get an affordable monthly rate with the same coverage as the more competitive insurance Companies.
Insurer: ManyPets
By: Roseann
As a result
As a result, I will not be renewing since you guys cancelled my account without even calling me, or charging my account for the proper amount, when I called in to see what’s going on and why you’re not charging my car you tell me that it’s cancelled and I owe you extra money. No I’m going around to the Better Business Bureau right now and I’m going to make things right on my end and hopefully you guys will do better in the future but I will recommend nobody ever deal with you and I’ll tell all my friends on insurance is trash and they’re a rip off and they don’t communicate and the customer service doesn’t know anything. Have a good day.
Insurer: Sonnet
By: Tami
Wish I’d have done it sooner.
Well worth the money, and the claim process is fairly easy, especially after the first time. Just make sure you get a good itemized bill to submit, either way what little trouble I had to start with was easily worked through. Since then it has been a breeze submitting claims through the app.
Insurer: MetLife
By: Mark
Sharria in customer service is wonderful
Sharria in customer service answered all my questions and clarified some frustrations I was experiencing with the amount of money I am paying for my dog Nacho’s medical coverage versus the amount I am being reimbursed. I pay a hefty monthly premium and it sometimes feels like I never get reimbursed because of my dogs medical exclusions. Sharia was kind and patient with me.
Insurer: Nationwide
By: Cara Jorgensen
Very easy to set up and activate an…
Very easy to set up and activate an account, in a couple of minutes all done. Questions are not too annoying and free of Headaches. Thanks a lot.
Insurer: Sonnet
By: Noel
Unhelpful Services
My experience with Embrace started off well, with understanding and helpful customer service representatives and informative welcome packets. However, it quickly turned sour as my first claim took two months to process and then was denied. My claim was for a visit where my pet had not received a diagnosis at all, her tests came back negative and the reason for her illness remains unclear. Embrace, however, decided that because she had presented similar symptoms before my policy started, she is not eligible for reimbursement anytime these symptoms are present. I was paid $6 of an $840 claim because Embrace certified that *symptoms* were enough to confirm a preexisting condition that she was never diagnosed for by a licensed medical practitioner. After multiple calls and emails asking to appeal this decision Embrace closed my claim without further inquiry. I am extremely unhappy with their services and will not be returning after my first year's policy is complete.
Insurer: Embrace
By: Janelle Caputo