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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amanda Mello
Amanda Mello was great. She was very knowledgeable, answered all my questions. She's a great asset to Fetch.
Insurer: Fetch Canada
By: Maryann Lohnes
The team was very responsive and…
The team was very responsive and provided detailed explanations to my questions.
Insurer: Embrace
By: customer
10 day review with Spot Pet Insurance
When I first got the insurance for my two pets, I made some clerical errors. I was able to call within two hours of creating the account and get those errors fixed. I called around 5 pm and someone answered the phone INSTANTLY. They were very helpful and explained any concerns I had with my policy. Two days later I was able to use my premium plan as I sent my dogs to the vet. I spent $650 and got reimbursed over half that amount! There was a small error due to the way the vet did the invoice; so I called Spot and they fixed the issue and gave me a reimbursement for that as well! I am one happy customer!!!
Insurer: Spot
By: Jasmine Green
Claim Processing
Spot was helpful with claim processing.
Insurer: Spot
By: Carlotta
So many questions
I don't understand the insureance or how to navigate anything for help. We are hoping that nothing major happens, because we have so many questions.
Insurer: Figo
By: Daphne
Disappointed
Took way too long to process claim, and the coverage rarely pays for anything. For a healthy pet I will set the $62 aside every month and pay my vet bills. Cost went up $7 a month in January. I was never given any notice that the premium was increasing. Very disappointing service.
Insurer: Pets Best
By: Tonya Robinson
Great pet insurance claim submission is easy
I was concerned that there may be a lengthy process in submitting the claim or a long wait for review of medical records if and when the med records received from my vet. Submitting the claim was quick and easy. Within 3 days after the claim was submitted, Spot Pet Insurance sent notification claim processed and reimbursement within 2-3 business days.
Insurer: Spot
By: Candace
Was sent check within hours of…
Was sent check within hours of submitting the claim
Insurer: Spot
By: James Szczur
Promises kept
Fast, efficient and transparent. Very happy to be with Embrace.
Insurer: Embrace
By: Miekie
Healthy Paws is the best pet insurance…
Healthy Paws is the best pet insurance company out there! I have had them help many of my past pets and once again they helped our newly adopted boy! Healthy Paws is caring, affordable, responsive, and fair. I highly recommend them for every pet owner!
Insurer: Healthy Paws
By: chynna wilson