222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Insurance Company
This app is very easy to use and the response is very quick. The payment to the customer is very quick. Very happy with Healthy Paws!
Insurer: Healthy Paws
By: Darlene Lynster
Processing of claims are so efficient
Processing of claims are so efficient
Insurer: MetLife
By: Crystine B.
Darren was great
Darren was great. He was informative and and helped me choose the right plan for my pets. He was very patient and allowed me to ask a lot of questions.
Insurer: Nationwide
By: customer
Sad disappointment
Declined payment on the exact proceedure that they covered for 2 previous cats from the same family. Required multiple calls to Healthy paws and my vet. Stressful with a sick cat wasnt enough but also the financial stress when this is why I pay a premium for pet insurance in the first place . And Im still waiting for the appropriate payment for this one claim. The are scanning for 1 word to decline my claim and with hold payment but continue to make money on my funds.I once told everyone that Heathy Paws was a godsend but not after this experience!
Insurer: Healthy Paws
By: Kate
Easy to submit a claim and received a…
Easy to submit a claim and received a cheque in the mail within a week ! Great service !
Insurer: Spot Canada
By: customer
Exceptionally poor service
Exceptionally poor service. Poor customer service, the minute they heard disputing claim their whole demeanor changed. Could never get straight answers. It was always if you do this you will get paid tomorrow. Do this and you should have no issue getting the claim through. We had 3 vets backing us with letters and still denied. True emergency surgery as listed on the webpage and still denied. Vets from a state university sent a letter and highlighted off the MetLife webpage why it should be legit and still denied. Poor poor service. They were never going to pay us. Never will I EVER recommend pet insurance and for sure METLIFE . WHAT A JOKE!! Great Dane owners
Insurer: MetLife
By: Andrea
For years Healthy Paws has consistently…
For years Healthy Paws has consistently and quickly reimbursed us at the contracted level of reimbursement when we supplied the required documentation.
Insurer: Healthy Paws
By: Kerry Mitchell
Eva and Milo thank you
Thank you Nadine for taking the time to explain everything to me. I needed to make the right and informed information for our pets and you were so diligent and kind in your explanation even if Milo was making it difficult to carry on an un-interrupted conversation.
Insurer: Fetch Canada
By: JUNE