224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kind, caring and understanding about he loss of my beloved Popeye
When I spoke to Richey, he was very kind and understanding. We spoke for quite a while, I called to ask about cancelling my policy after I just lost my beloved Popeye. Gone to soon, but Richey was very kind and empathetic to my needs.
Insurer: MetLife
By: customer
Better than Human Insurance!
Better than Human Insurance! Very fast reviews and when additional documentation is needed they contact the provider right away.
Insurer: Trupanion
By: Patient
It was a really simple process
It was a really simple process
Insurer: Nationwide
By: customer
Franklin was extremely helpful
Franklin was extremely helpful, kind, and professional in getting my insurance set up. The rates and coverage offered for exotic pets seemed very fair to me, so I’m pleased with my experience!
Insurer: Nationwide
By: Customer
Pricing and speed of application…
Pricing and speed of application process.
Insurer: MetLife
By: Howard Van Dine
I've been using these folks for a…
I've been using these folks for a couple of years now and I wanted to say I appreciate their efforts in getting me paid for a couple of tests from my most recent Vet visit. The way my Vet bills things it doesn't show the charge but along with my vets help the folks at ASPCA got me squared away. Again, thank you.
Insurer: ASPCA
By: CHRIS GURLEY
Never recommending to anyone else. What a scam.
I had a very disappointing experience with MetLife Pet Insurance. I purchased a policy for my dog expecting reliable coverage, but when it came time to file a claim, the process was frustrating and ultimately unhelpful. My claim took over 30 days to review, only to be denied under the label of a “pre-existing condition.” This was extremely frustrating, especially since it felt like a convenient way to avoid covering the costs. Even more concerning, the claim was reopened, I was charged for another month, and then it was denied again for the same reason. When I contacted customer service to address these issues, I felt dismissed rather than supported. There was a clear lack of communication, transparency, and accountability throughout the entire process. In a time when many people are already struggling financially, this experience felt especially unfair. Pet insurance is supposed to provide peace of mind, but in my case, it did the opposite. Based on my experience, I would not recommend this company. I’ve lost trust in their service and will not be doing business with them again.
Insurer: MetLife
By: Veronica