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Good luck getting a reimbursement in a reasonable amount of time, if at all.
I submitted a claim for a month before this review. It took them 10 days to ask for more info only after I called them. After another 10 days, I called again and they needed more paperwork. In both cases, I sent the paperwork the same day. I am now at 30 days without resolution and another phone call was a waste of time. The customer service people are friendly and helpful, as much as they can, but the online chat never works. I wish I had never left Nationwide, they paid promptly.
Insurer: MetLife
By: Bryan S.
Literal first time member
I don't know much about this yet, since I joined recently, but over time, I'm hoping to learn more so I can leave better reviews
Insurer: Trupanion
By: Sandra
Keep searching for a carrier
I submitted wellness visit on all 3 of my dogs. I was informed by the salesperson I could use the wellness immediately. I had my vet's office send all history and they requested as well. My vet's office has shown proof of them sending the information. I have uploaded information and after more than a month they have finally paid for 2 of my dogs. The other is still on hold for lack of records which have been submitted more than once. When you speak to a person you get the same song and dance. once we receive the records it will take 2-3 weeks to review. Or we have everything I see the records have not been reviewed yet. Then a few days an email saying they have no records. However, they are on the ball to take your money.
Insurer: Embrace
By: Marsha Weintraub
I’m very happy with Pets Best pet…
I’m very happy with Pets Best pet health insurance. It’s very affordable and the processing of claims is quick and painless. These days with the high cost of just about everything, it’s good to be able to count on the assistance from Pets Best. I highly recommend giving them a try.
Insurer: Pets Best
By: Tony Pisacano
Great experience
Very quick turnaround after submitting my claim. Very happy with the whole process.
Insurer: Pets Best
By: Joan Berry
Dietary indiscretions and hip dysplasia, all covered
Healthy Paws has been insuring my dog since he was a puppy. While the premiums are not cheap, their coverage has seen him through a number of "dietary indiscretions" and an early diagnosis and gradual decline of hip dysplasia. They have never fought me on a claim and the assurance of knowing they are there has kept us going through all the ups and downs. Veterinary care has changed so much in my lifetime, and the costs associated with it have grown staggeringly. I've spent enough time in vet's offices to know I never want to be that person in tears, choosing between a life-saving procedure for their pet and family essentials. Consider pet insurance a necessary part of owing a pet, no different than food and toys. Buying insurance is "buying a good night's sleep." Do yourself a favor, and budget in a policy for your pet when he or she is young. You won't regret it.
Insurer: Healthy Paws
By: L Hanna
Easy sign up and helpful
Easy sign up and helpful. Seems like it will be great for my pup. Just wish you didn’t have to pay upfront and wait for reimbursement.
Insurer: Fetch
By: Randie Patterson
Super quick and easy process
Super quick and easy process! Highly recommend.
Insurer: Healthy Paws
By: Amanda
I think more should have been covered
I think more should have been covered
Insurer: Pumpkin
By: april Leblang