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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Spot Pet insurance is great
Spot Pet insurance is great! They are responsive to claim questions and processing.
Insurer: Spot
By: Tammy Austin
Josh did an amazing job explaining our…
Josh did an amazing job explaining our policy and my options. I felt comfortable asking questions and he provided the best assistance!
Insurer: Fetch
By: Alyssa
AWESOME AS ALWAYS
All of my experiences with Embrace are 5 star ... they know how to hire people who really want to provide great service. These days, post COVID, most customer service is 0 stars bit somehow Embrace figured out how to do it right.
Insurer: Embrace
By: Michael Williams
My first experience with Embrace pet insurance
This is the first time I use my Embrace pet insurance. The process was incredibly easy. I just uploaded the receipt from the veterinary office. Embrace Insurance took it from there, contacted the vet for the notes, and I got a quick response from Embrace pet insurance about what they covered. And they sent me a check
Insurer: Embrace
By: Brigette
Quick, efficient, and easy!
I’ve heard of some insurance companies that take MONTHS to process a claim but Spot is very quick with the process and so easy to use! Thank you for helping keep my fur babies in tip-top shape!
Insurer: Spot
By: Nikki R.
quick claim decision
quick claim decision, very helpful customer service
Insurer: Spot
By: Karen Eilola
My RECENT experience has been great
My RECENT experience has been great! Brand new to Fetch. Easy to sign up and load my puppy's documents from our vet. So far so good!
Insurer: Fetch
By: Kristin
I was pleased from the get-go The first…
I was pleased from the get-go The first woman I spoke to was terrific. She explain everything to me and I accidentally deleted the message. She sent me so I had to call back and the other lady was wonderful. She explained everything to me when I had to do and resent everything for me. And I sent my bill and I was paid in two days so what more can you walk at 100% for my well for my Zoe
Insurer: Pumpkin
By: JOYCE
Great service at a difficult time
The service is easy to use. It is easy to make a claim and receive your payment. Strong customer service as well (a growing ratio these days). Would recommend to anyone with a pet.
Insurer: Healthy Paws
By: Bill