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We selected Embrace when our golden was 8 weeks old
We selected Embrace when our golden was just a puppy because they do not exclude illnesses and conditions known to affect certain breeds the way other insurance companies do. Uploading claims was easy and reimbursement timely.
Insurer: Embrace
By: Consumer
Thankful for Insurance
My Husky had an unexpected illness, and in the midst of stress, knowing I had insurance provided a sense of calmness. Filing a claim was easy, they walk you through it, and I revived help paying for the bill!
Insurer: Lemonade
By: Fatima
I 100% love spot pet insurance
I 100% love spot pet insurance. they have been a life saver when it comes to my dogs bills and needs
Insurer: Spot
By: Kelly
Claims were easy
Claims were easy, no hassle and settled quickly. Well done!!
Insurer: Spot
By: customer
Easy access to claim process and easy…
Easy access to claim process and easy to file a claim. Very good communication from company regarding status of claim(s) and completion of claim.
Insurer: Spot
By: Jody Belinsky
Fetch is just greedy!!!
Fetch is a greedy pet insurance company that tries to take advantage of pet owners trying to avoid vet fees for unexpected accidents or catastrophes. I have just cancelled my insurance policy after another unreasonable premium rate hike; 45% this year on top of a 20% increase last year. One claim in four years with the company for a meagre reimbursement of $117 CAD. They give various justifications for the hikes: location, age of pet, increasing vet costs. This is BS! I haven't moved, my dog is not old, and the vet fees don't change all that much to justify this level of insurance premium increases. Horrible company!
Insurer: Fetch Canada
By: PS
If you ever make a claim, expect to pay much much more.
We've been a client for two years. We made our first claim this past year for a transient gastro issue that was cleared up by some antibiotics, and while the payout took some time, we were satisfied. However! When our policy came up for renewal this year, the premium was jacked up by $181 - a 54% increase. We feel that we've been suckered by a bait-and-switch. We're incredibly unhappy and don't feel inclined to trust them anymore. Edit: In response to Fetch Pet's comments: You keep pasting in the same response to all of your clients here who are being hit with huge increases. A 7-year-old healthy indoor cat is not a risky bet, and your customer service rep on the phone's response was essentially "*shrug* that's how insurance works". This despite the fact that your website explicitly states that rates do not go up after a claim. We are still weighing whether to keep Pippin with you, as I have no reason to believe that you are not going to jack the price up again next year, but you can be sure we no longer trust you enough to enrol our new kitten.
Insurer: Fetch Canada
By: F. Heywood
Surprised & Disappointed
We took our pet who is 13 months old to the vet for what appeared to be kennel cough, which was confirmed. The following day after having to wait 12 hours to get him into the emergency pet hospital, they confirmed he had pneumonia. 3 days later we got a letter stating Trupanion would be raising our rates. Ironically we just met our deductible. I do not recommend Trupanion. 1 claim and the rates go up.
Insurer: Trupanion
By: GXXX
Great communication
Great communication. Trupanion always keeps you updated on claim status.
Insurer: Trupanion Canada
By: Julia