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Great customer service
Great customer service. Easy to file a claim. Best coverage for the price and an extensive list to choose from.
Insurer: Figo
By: customer
I have been looking for a policy for my…
I have been looking for a policy for my dogs for a while and yours are straightforward no confusion.
Insurer: Trupanion
By: Joy King
Rebecca was an excellent representative…
Rebecca was an excellent representative of your company. She was very professional, friendly and knowledgeable.
Insurer: Prudent Pet
By: Frank & Pamela Van Horn
Premium Fees Continue to Increase
I have been a Trupanion customer for almost 20 years but their price increases are getting ridiculous. My most recent increase was 33% to a monthly premium of $210 with a $600 per incident deductible. I live in a small city with limited access to high tech vet care and I have only ever had 1 small claim in 8 years with my current dog, so I really feel this increase is unwarranted. I already moved my young dog with no pre-existing conditions to another company last year because of the premium increases.
Insurer: Trupanion Canada
By: Berners
Amazing customer service
Amanda Mello was so king and answered all of my questions! 10/10 customer service! It was a pleasure working with her!
Insurer: Fetch Canada
By: Emma
The application online was very easy to…
The application online was very easy to do.
Insurer: Trupanion
By: customer
Unclear verbiage.
I'm used to typical insurance policies. I just filed a claim for my dog for $616.85. In the insurance world, my $500 deductible would leave a balance of $116.85, and then 80% of that would be covered (or in this case be reimbursed). That's NOT how ManyPets works. They took my $616.85 and said that only $493.48 was covered, as that's 80% of the total, and I still have $6.52 left to pay toward my deductible.
Insurer: ManyPets
By: JustAnswer Customer
I really don’t have much to say as I’ve…
I really don’t have much to say as I’ve only used it once, but it was a very smooth process.
Insurer: Spot
By: Lisa
Staff was very helpful in assisting to file my claim.
Staff was very helpful in assisting to navigate the website to file the claim. Staff was very friendly and helpful. Staff was very knowledgeable about the claim process and how to navigate the site.
Insurer: Spot
By: Ayesha L
Wonderful pet insurance
Wonderful pet insurance! They process claims quickly and fairly. I’ve had no issues with them so far for both of my pets for the past year we’ve had insurance.
Insurer: Spot
By: Kiara