208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,919 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
2 reviews
19,717 reviews
10,988 reviews
5,238 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Glad I switched
Very easy to navigate and change coverages, and very cheap for my 3 animals.
Insurer: MetLife
By: Samantha
Please read and beware if your pet truly gets sick!
I am contacting my lawyer to sue these awful thieves as well as TV news media to expose their dirty scheme. Please read if you are considering purchasing this insurance because if you do, you will be as livid and frustrated as I am. If I could give zero stars I would. I purchased this insurance 8 years ago with the level 2 accident and new illness plan for my Chihuahua. We started the plan when my dog was 9. At age 16, my dog developed pulmonary hypertension. We found this out through testing, and then follow up treatments involving echocardiograms and also hospital stays as the illness progressed. I submitted claims for all of the above, and they were all rejected because apparently there is a small hidden clause in the policy that says that chihuahuas are genetically predisposed to get mitral valve from birth, and mitral valve causes pulmonary hypertension, so basically, if your dog truly gets sick, even when they never had a sick day in their life, blame it on the breed, so they have an excuse to not pay out! We found this out the hard way as we spent close to $10,000 helping our dog. I would never regret spending the money to help the dog but I regret investing in this fraudulent insurance that has deceptive ways of getting around paying what they should be obligated to pay. I spoke to a rude supervisor named Katie who said she was the highest point of contact and to read the policy. I did read the policy and it still doesn’t clearly state that my dog isn’t covered by this insurance. She was immovable and reluctant to do anything to help me except to repeat the mantra “read the policy” which conveniently says to go on the website and look at exclusions for certain breeds. In other words, all breeds are genetically predisposed to something, and when you read the fine print, we won’t cover any breed for anything major. I do know that there are definitely points of contact above Katie, the names of the CEO and many others above Katie are listed in the policy and will also be listed in my lawsuit. Well, 1- see you in court because I will not let up. 2- a very close friend of mine works for ABC TV news for the department that helps consumers and exposes fraud, so don’t be surprised when they show up at your offices to expose you nationally. If you get lucky and none of the above works for me, just know that I will use every resource known to man and flood all of social media so that everyone is aware why they shouldn’t buy your policy. I may never get my $10,000 in claims back but I guarantee you that you will lose a lot more than $10,000 of business when I get through making people aware of what you do! The only good experience I had was with the representative who cancelled my policy!
Insurer: ASPCA
By: C.J.
Deceptive billing increase
My dog has has this insurance for several years. The cost almost doubled in June. I missed the email, because they spam my email daily, and I overlooked the one about the increase., Today, I checked my bank and saw that I am paying a ridiculous price for insurance with a $1,000 deductible. I am trying to cancel and am unable to reset my password. I tried to email, and it will not let me. They make it very difficult to cancel. They should have sent something in the mail letting me know about the huge increase. Sneaky, deceptive practices, and I am not fond of the nonsense. I don't want to speak to anyone. Just let me cancel the policy!
Insurer: Trupanion
By: wendy mcinnis
Manny was very helpful and courteous
Manny was very helpful and courteous. I had a great experience working with him.
Insurer: Nationwide
By: customer
Straight forward policies great price…
Straight forward policies great price hopefully good customer service .
Insurer: Nationwide
By: Vito
Process is user friendly and painless.
The process to submit a claim is extremely easy and the follow-up is very timely. A big win from my perspective.
Insurer: MetLife
By: Larry P
Worst Company to deal with - go elsewhere
We have been customers for over 7 years, and until about 5-6 months ago, we were happy with the company. It is my understanding they were recently bought out, and holy cow - night and day difference. The EXACT same claims that have been covered for over six years are now consistently being denied, with a different explanation for each denial - same documentation provided. My daughter, who I previously recommended to get Pets Best, has had to drop her policy for the exact same reason. Her dog was attacked by another dog, requiring emergency surgery. The claim was for SIGNIFICANTLY more than the $75 or so they finally were reimbursed for. Expect to wait 45 minutes to over an hour, or not at all if you try to call customer service. I am attempting to file complaints with any and all insurance regulatory commissions, but there appears to be very little regulatory oversight in pet insurance, which is a big concern given the great increase of these policies.
Insurer: Pets Best
By: B
Very fast response and payment
Very fast response and payment
Insurer: Trupanion
By: Terence
Nice people to talk to
Nice people to talk to
Insurer: Prudent Pet
By: kaspzykgmail.com