225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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With the APP
With the APP, it is very easy to file a claim. You can take a photo of the bill and notes and upload to the APP. Payment was made quickly.
Insurer: Fetch
By: Ginny
Wellness Check up 2023
Pretty efficient way to file claim for services promised under insurance contract. Very simple from smart phone.
Insurer: Embrace
By: Kamuela Alesna
Peace of Mind
I've been with Fetch (previously Pet Plan) for almost 10 years now. I'm thankful to have the peace of mind when something goes wrong that I can get my pet the treatment he needs without being concerned of the financial burden. I recommend Fetch for any pet owner.
Insurer: Fetch
By: Maureen Lucarelli
Pleased with the quick response
Pleased with the quick response, thank you!
Insurer: Pumpkin
By: BC
Bad servise
I purchase the pet insurance. Took my dog to the vet for routine vacinations. Submitted the claim over 3 weeks ago. And they have not paid for the claim. So . I have cancell the insurance with them.
Insurer: Spot
By: Mariluz
Highly Recommend!!
Pumpkin insurance has been great for our pet. Almost all of our claims have been covered and the customer service is great! 100% worth the money.
Insurer: Pumpkin
By: Emily
Never covered one claim
I had four pets covered by Embrace. They never approved a claim for any of them. My vet noted some tartar on my rescue dogs teeth and I got a letter stating that until I had the dog anesthetized and had the tartar removed under anesthesia no "related" dental problems would be covered. Even the vet was not recommending such a dangerous intervention so why was the insurance company creating such a barrier? It seemed cold and about money to me. This was just one of the many times I felt exploited by the company for my desire to protect my animals' health. In my case, they seemed oriented primarily to deny current claims and protect themselves against future claims. I cancelled the policy. I recommend you look elsewhere for your pets.
Insurer: Embrace
By: Cailin Qualliotine
I’m shocked to see all of these…
I’m shocked to see all of these positive comments. But my experience with sonnet was terrible. They find every reason not to pay you, even with police on scene. Maybe because I’m black .
Insurer: Sonnet
By: Erica Asante
Easy to sign up
Easy to sign up. Had question on pups health and assisted immediately, even a call back.
Insurer: Spot
By: Martha Martinez
I must say I am extremely disappointed…
I must say I am extremely disappointed with the service I received. I submitted my SOAP notes and invoice, but unfortunately, my experience has been far from satisfactory. It has been over a month now, and I am still facing issues with the claims process. Initially, I provided all the necessary documents as requested, but the they keep asking for additional document without providing clear guidance on what is missing. This lack of clarity has left me feeling frustrated and helpless as I don't know what else to submit. To make matters worse, the customer service representatives have been unhelpful and seem disinterested in resolving my concerns. They repeatedly assure me that they will contact the claim department, but I have yet to see any tangible progress. At this point, I am seriously questioning whether the effort and time I have invested in this process are worth it. The whole experience has been arduous and has left me feeling let down.
Insurer: Fetch Canada
By: Fanny Hui