154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 30, 2024

So far I’m very pleased with the…

So far I’m very pleased with the contact and information. My last insurance company was not transparent and caused me so much stress. So glad I switched

Insurer: Trupanion

By: customer Cyn

Verified April 30, 2024

Absolutely love this company

Absolutely love this company. Very fast at processing and very friendly staff. 5 stars for sure. I will be adding my moms and daughters dog to our plan. ❤️

Insurer: Spot

By: Kelli Buckhannon

April 30, 2024

They're not kidding about prompt...we…

They're not kidding about prompt...we received payment in less that 2 weeks!

Insurer: Fetch

By: Brenda Quinn

April 30, 2024

Easiest claim submission process

Easiest claim submission process. All claims have been paid or approved accurately. Customer service is helpful when needed - you can actually talk to a person!

Insurer: Fetch

By: MZ

April 30, 2024

Professionals

Caring professionals who truly care about their clients and pets. Fast reimbursement

Insurer: Embrace

By: Mary Jaco

Verified April 30, 2024

Great service, friendly staff, and fair price

Friendly, staff, fast easy claim service application at affordable rates

Insurer: Spot

By: Thomas Benish

April 29, 2024

WASTE OF MONEY

If you have a pet that has any genetic issues that could be identified from the second you bring them to the vet for their initial visit. DO NOT GET PET INSURANCE IT IS A COMPLETE WASTE OF YOUR TIME AND MONEY. They're going to claim that it is a pre-existing condition from before your insurance starts and won't cover it no matter what you or your vet says. Because let's be honest who gets pet insurance before they get their pet in hand plus for the insurance to be active you have to get them the medical records anyways. So make sure you look through your pet's medical records before you buy pet insurance because if anything has been sited in the records and it becomes the issue in the future, well you are hooped. Our pet has a growth deformity that needed surgery to fix it will potentially cost us from 6k to potentially 20-30k. You would think that this is something that was unpredicted and what this is meant to help you cover but nope. The rep at Fetch tried to help me set up a call with management to see if it was worth going through the appeal process. Not once did I get a return call from them, I only got a hold of a manager once I called back the 3rd time after 2 weeks and 2 requests to talk to management. I waited on the cancellation line for 20 minutes but the second I called their help desk line someone picked up right away. They are not in the business to help you, so if you have a specialty pet or a pet that is genetically predisposed to issues. SAVE YOUR MONEY get a credit card for pet bills or start a savings fund for them. Because the few thousands of dollars I have spent on insurance for my pets have just gone down the drain.

Insurer: Fetch Canada

By: cindy cheng

Verified April 29, 2024

I was so surprised when I turned in the…

I was so surprised when I turned in the documents for my pets vet bill and they just took care of everything without sending me emails asking for more information, etc. etc. like the other three pet insurance companies I’ve had in the past. They just deposited the money into my account with no hassle. Trust me, if you’re looking for pet insurance Spot is the best I’ve ever had, and like I said this is my fourth pet insurance company. Thank you so much Spot👍👍👍

Insurer: Spot

By: Elizabeth Izzo

Verified April 29, 2024

Best Pet Insurance

Just recently started Spot Insurance Accident, Illness and Wellness plans for my puppy. The plans are very reasonably priced and the coverage is top notch. The claim process was simple and easy to submit claims via online and I was shocked at how quickly I received a reimbursement - only a few days! I may be adding coverage for my 2 cats just solely based on my experience, I would highly recommend Spot Pet Insurance to anyone with a beloved pet(s).

Insurer: Spot

By: Justine

Verified April 29, 2024

Decent Overall

Overall I appreciate Figo since they insured my Husky despite her TPLO surgery. However, I am pretty unhappy with the $15 a month increase for her second year with them.

Insurer: Figo

By: Lauren

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