224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws
Our dog recently had to have surgery and we are so fortunate that we had Healthy Paws insurance! Their service has been excellent throughout this entire ordeal. The process of submitting claims could not have been easier and their responsiveness and status updates were always clear and timely and much appreciated! They have also been so supportive through the entire process and even sent emails to check on our dog and see how she was doing - so thoughtful!!! Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Gus
Easy to navigate and very affordable
Easy to navigate and very affordable! I have comfort knowing my Scooby Doo is covered..
Insurer: ASPCA
By: Jill MacNamara
Easy transition
Easy transition to Spot from my last insurance.
Insurer: Spot
By: customerMARSHA
A++ experience
A++ experience. No automated menu, got to speak to an actual human being (Laura!) within 3 rings. She answered all my questions, and I had everything I needed within that 5 minute call. Very impressed! Thanks for a great experience.
Insurer: PetPartners
By: Heather Corey
Call with MetLife
Just had a call with Donna at Metlife she was so helpful I had lots of things to update and she handled everything for me and she was very pleasant and would recommend her and MetLife to anybody and everybody.
Insurer: MetLife
By: Deborah
NOT HELPFUL!!!!
does not help at all and does not respond to quotes and not helpful in any way i don't how people have been getting insurance with them. not a very good company in anyway.
Insurer: Sonnet
By: Ty
The company responds right away once…
The company responds right away once you put in a claim and reimbursement is by mail but speedy. They answer all my questions when I call and have a great attitude when speaking with them..professional and courteous!
Insurer: ManyPets
By: LINDA H.
I had a wonderful experience with…
I had a wonderful experience with Kelsey Middleton today. She is professional, extremely helpful and very kind. Her customer service skills are impeccable. Fetch is lucky to have such a competent employee on the team.
Insurer: Fetch Canada
By: Corinne
Highly recommend!!
This is the only pet insurance I have had, but my experience with them has been wonderful! I did a lot of research before deciding on Embrace and a big reason I decided to go with them is because I saw many reviews saying that they generally reimbursed well. As with most of you reading this, I did not want to pay a pet insurance for months only to find out that when the time came, there were a bunch of loopholes for them to avoid reimbursement. I started with them at the end of 2021 and was so glad I did because a few months later one of my dogs began having a lot of health issues. The hospital bill ran into the thousands and Embrace covered almost all of it. They review claims quickly and have a quick turnaround for reimbursement. They also have great customer service and respond quickly if you have any follow up questions. Only thing to keep in mind is that you do have to pay out of pocket first and then will receive the reimbursement either through a check in the mail or direct deposit. Regarding some pre-existing conditions, some of them (for example periodontal disease or anal sac impaction) expire once your pet receives treatment for it (e.g., dental cleaning, anal gland expression) so even if they initially did not cover a claim for this reason, it became eligible for reimbursement after the first time they receive treatment for it. I have been extremely happy with this insurance and I strongly recommend it for you and your pups :)
Insurer: Embrace
By: Mariany