224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My experience with Sally was wonderful
My experience with Sally was wonderful. I had actually called with the intention of cancelling my policy and moving to another company as my dogs premium had jumped 68%. Sally was wonderful.. she checked into possible discounts we qualified for and discussed other tiers of protection as well since I had the most expensive. She also retroactively applied this discount to both my dogs. I can honestly say that it was her service and responsiveness that kept me and my two pups as customers. Thank you Sally
Insurer: Fetch
By: Howard Fleischer
Pros and Some Cons to Consider
Pros:(Cats) - Online claims submission. - Accept cats of all ages. - Offer extra services. - Pay for routine dental cleaning. -Coverage starts fast. - Excellent customer service by7 phone. -Get a refund check via mail. Cons: -Frustrating online claims systems have always left me no choice but to email in my claim. - Must have a very thorough explanation of services accompanying the claim. - Do not pay for prescription pet foods. - Preexisting conditions reduce certain coverage. Advice: Submit multiple pet claims at least 4 days apart or else the pet's claims may get assigned the same claim number and one will appear as a duplicate claim.
Insurer: Embrace
By: Ruby G
Embrace is excellent
Embrace is excellent. They are very good with communication and reasonably priced.
Insurer: Embrace
By: Connie Lehman
Certainly Didn't Take the Sting out of an Unfortunate Situation
Our girl, unfortunately, got into a porcupine today (Saturday). We were able to find an emergency vet open about an hour away. We thought great it's only going to cost us the deductible, though still enough. When all was said and done, we thought Trupanion would be covering approximately $350 worth of the total - nope $96.93, barely the cost of a month's worth of insurance. We will be contacting Trupanion on Monday to confirm the expenses and their coverage.
Insurer: Trupanion Canada
By: Bernie & Linda
DECEPTIVE POLICY
I put in first claim in 6 years for $1800 + last month. Trupanion charged me 2 TWO $500 deductibles on the same claim. They said it was for dental surgery and tumor.done at same visit! They issued check for$114.40 on $1800+ I've changed insurance AND STRONGLY RECOMMEND DON"T DO BUSINESS WITH THEM!
Insurer: Trupanion
By: Ronnie
Claims processing is absolutely A+
First time purchasing insurance for my dogs as I've had 3 dogs before, all lived to 15-16 years of age and never had any health issues. For the next 3, decided to get insurance esp. since vet costs/prices have been going up (it costs more to treat a dog than a human nowadays) and just never know. Did tons of research and PetsBest was one of the 3 best choice and went with PetsBest for all 3 puppies one after another as soon as I brought them home. For nearly 2 years each of them been doing well, healthy, active. Then one day 1 of my dogs stopped eating, then even drinking water, just laying there without much excitement, stuffy nose. Took 3 trips total to vet and animal emergency hospital to get her help. Finally on the mends after a week of so much heartbreak and worries and enormous amount of money we had to pay upfront. While many vet clinics do not accept PetsBest at the time of treatment and we had to prepay, what blew me away is the 4-6 days turnaround on claims processing. And I'm not talking about few hundred dollars but thousands that we had to expend on hospitalizations, meds, fluids, etc. Been stressed out already having to spend so much money out of pocket at once in such short period of time esp. given the hectic month we have with other things. PetsBest handling and processing the claims in such a timely manner really gave us a huge relief. Can't recommend everyone to get pet insurance and cannot go wrong with PetsBest.
Insurer: Pets Best
By: Mira Suri
My claim was paid within days ! …
My sweet pup recently needed an eye operation. It was a big expense . I , frankly , wasn’t sure how I would make ends meet for the month . I was so relieved and grateful to find that my claim was paid within days of her procedure! It made it all so easy.
Insurer: Fetch
By: Lisa P
Fetch is worth every penny
Fetch is worth every penny. Not only does pet insurance provide peace of mind in the inevitable event that your pet will need unexpected medical attention, but Fetch came through with the money quickly. The claim process is easy, processed quickly, and the funds were direct deposited into our account.
Insurer: Fetch
By: Erinn Michalek
Customer service
The representative was courteous and very informative help me to pick the right plan based on my needs.
Insurer: ASPCA
By: Melanie Smith