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I’m a new customer and already my…
I’m a new customer and already my claims have went through smoothly and promptly. Thank you Spot.
Insurer: Spot
By: Lynne Glenn
All the pets need Spot Insurance!
First time buying and using pet insurance and was very pleased. I did the research and Spot came up repeatedly as the best choice. My kitten’s first exam cost $107 - I was reimbursed $90 by Spot very quickly, directly into my bank account. We run a small pet sanctuary - all the new pets will definitely be insured by Spot!
Insurer: Spot
By: Linda Poirier
Clear submission instructions
Instructions on what to submit were very helpful
Insurer: Spot
By: Irmhild Smith
Affordable
Affordable, quick reimbursement, easy to submit claims
Insurer: Spot
By: Lynn
Absolutely wonderful experience so far
Absolutely wonderful experience so far! I’ve had my pup on Spot insurance for about a year now. Claims are quick and easy, reimbursement is fairly quick as well! Love the app and the customer service!
Insurer: Spot
By: Olivia
Friendly service
Friendly service, comforting when we were going through Boo Boo's Situation. Was so caring and understanding. We are defiantly staying with Spot!
Insurer: Spot
By: Christopher
Great
Everything was so easy to use and easy to process and quick made the experience great.
Insurer: Spot
By: Christopher
Agent was polite
Agent was polite, answer all questions, read the pros and cons
Insurer: Trupanion
By: Chris and Alonda Kyriacou
Quick to get claims processed and…
Quick to get claims processed and refunded!
Insurer: Spot
By: Kourtney workman
Very Erratic Claims Processing Issues
I chatted w/ a specialist to process a quick claim for meds my dog has been on for over 7 years and should have been fast-tracked. I told the specialist I had to increase my deductible due to an exorbitant policy rate increase and am under extreme financial burden. The specialist was unsympathetic and uncaring and did very little to help me process my claim quicker. I have had this specialist before and had the same reaction. I will hang up if I get this specialist again and speak to someone who cares about customers and animals and will do everything they can to appease the situation.
Insurer: Trupanion
By: Abby