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Easy to file claims
Easy to file claims. Customer service is very helpful.
Insurer: Figo
By: customer Anna M.
Pumpikin Insurance has been such a…
Pumpikin Insurance has been such a wonderful investment! My dog suffers from severe anxiety. It was truly heart-breaking to witness him so distressed to the point he could barely function. I found an absolutely brilliant and caring veterinary behaviorist nearby who has helped him tremendously. I wasn’t sure whether a mental health condition would be covered under the terms of his policy. However, not only was I reimbursed for most of the initial consultation fee, but Pumpkin is covering his life-changing medication as well! For someone who is used to having to engage in multiple appeals, and what at times can feel like a constant struggle for approval of my own medical issues, I was blown away by how wonderful an insurance company could be. Imagine…a health insurance company that actually stands be it’s promise to cover medically necessary treatments without fighting you every step of the way…where can I sign up? Thank you, thank you, thank you!
Insurer: Pumpkin
By: customer
Great insurance policy
Very responsive to emails . Also seem to really care about your pet.
Insurer: Pumpkin
By: customer
Great Company
Great Company, very professional to deal with, with fast reliable and fair processing of claims
Insurer: Pumpkin
By: Ronald Buck
Easy claims process with fast reviews
Easy claims process with fast reviews
Insurer: Pumpkin
By: michele park
Great support
Easy to use claims process and response time was superb.
Insurer: Figo
By: Brenda H Speece
RUN RUN RUN from this company
RUN RUN RUN from this company, they are the worst ever, and a 1 star review is still too good. I have been paying for 6 months for pet insurance on my dog. That equals over $300. After submitting all vet documents they still send me emails stating they need more information , I have sent numerous documents and then had to go and pay for another vet visit ( that is not covered) I have made numerous phone calls to the Customer Service department to find out when my insurance will be effective. I asked for a total refund and was told by a Service Supervisor that a partial refund was all that could be provided and when I asked to speak to his supervisor i was told " this is the final word and you cannot talk to anyone else regarding this issue" How's that for customer service?? So I repeat...DO NOT BUY THIS INSURANCE....
Insurer: Embrace
By: Jill Taylor
Quick and Helpful
I am so very grateful for Pumpkin and they care they gave our case.
Insurer: Pumpkin
By: Camille
The policy and coverage was explained…
The policy and coverage was explained perfectly by Amanada
Insurer: Fetch Canada
By: David Allen Cutajar
Claims
I recently filed my first claim, which was for my dog, Jack, annual visit. It was very easy, I was able to do everything online. Pumpkin processed my claim quickly and deposited my return directly into my account I chose. Very efficient and convenient!
Insurer: Pumpkin
By: customerJacks Mom