223,096+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,096 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They have issues with their website
They have issues with their website. Customer chat box will come up with errors eliminating the ability to talk with a rep. When bundling products sometimes the site will give you an error. I had to call into sonnet to correct this. It took them about 6 hours. I have also noticed that the insurance policy after I changed the vehicle show the previous vehicle insured. This needs to be corrected. Overall experience was somewhat satisfactory as they were able to resolve the problem but this costed me some time which I can’t get back. Please fix your site so I don’t run into this issue again.
Insurer: Sonnet
By: Christopher
I am not happy how no-one gets back to…
I am not happy how no-one gets back to me when I have asked a question
Insurer: Sonnet
By: Dan
They never take their payment on time
They never take their payment when scheduled then I end up with missed payments and my car company shuts down my car! Then they won’t take payments directly so I can’t win either way or get ahead
Insurer: Sonnet
By: Courtney
Great Price and Great Service
Spot was really good at making sure my Vizla stayed up to date on all of his preventative care. They reach out with really helpful reminders about submitting claims. Never had an insurance company encourage me to make claims as much as Spot.
Insurer: Spot
By: Jake
Pumpkin Insurance
Pumpkin responded quickly with a policy. I have not yet made a claim against it.
Insurer: Pumpkin
By: Jack Klimp
Service
Prompt service and fair coverage. Real attention to the owner and pet
Insurer: Trupanion
By: Deborah J
Easy to navigate and get things done
Easy to navigate and get things done I hope that my claim gets processed as easily
Insurer: Spot
By: Susie Gilchrist
Just starting
I can’t write an honest review just yet. I have been trying to get all the information in but because her records number 108 pages, have run into a snag. Waiting for the vet’s office to try and cut the records into two parts. I don’t have a computer so kind of stuck. Will update my review later
Insurer: MetLife
By: Ceciliann
Pets Best is the best!
Purchasing Pets Best was one of the best decisions I ever made for my dog and my wallet! The plan I chose covers 90% of all accident and illness after a $250 annual deductible, with an unlimited annual cap. The benefits have paid for the low monthly premiums many, many, many times over the the life of my dog. And, unlike most insurance plans these days, the Pets Best explanation of benefits is always 100% accurate - I never find any inappropriate denials or incomprehensible language, so I never dread having to argue about coverage with an anonymous representative speaking a language different from mine! Pets Best has really come through for us and I am really very grateful - I only wish I had also purchased the wellness benefit when my pup was a baby! Thank you Pets Best! You’re stuck with us!
Insurer: Pets Best
By: Zoe