224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The site was easy to navigate and the…
The site was easy to navigate and the prices were excellent.
Insurer: ASPCA
By: Etta E
Wellness so easy
I tend to forget that I have the Wellness package. I shouldn't! It is so easy to submit the claims that I feel I'm wasting money if I don't
Insurer: Embrace
By: KRISTINE HEJNA
My first pet insurance ever and within…
My first pet insurance ever and within the first 2 months they tried lying to my vet and made up an illness my dog had that was according to them pre existing. Even my vet ci facets 3 times to tell then no this dog does not have this illness and it took them 2 months to figure that out meaning my visits weren't covered until this was resolved. Other than that no complaints I guess ..
Insurer: Embrace
By: Adam Jernberg
I love Embrace
I love Embrace. They have great rates and are so easy to work with!
Insurer: Embrace
By: Renate Gase
I was able to get my issue resolved in…
I was able to get my issue resolved in a timely manner. Everything was positive
Insurer: Sonnet
By: Laura Elgressy
Great prices on multiple Vehichal…
Great prices on multiple Vehichal Insurance as well as combining my house insurance. Friendly and knowledgeable customer service.
Insurer: Sonnet
By: Tina Anderson
This company is easy to work with
This company is easy to work with. They reimburse quickly.
Insurer: Pets Best
By: Stacey Fenner
Easy to file/Long wait
Filing the claim was easy. I had requested the medical records and bills from the veterinarian so I was able to upload them at the same time as I filed the claim. However, it still took 34 days for them to process the claim which was a basic wellness visit. I would understand a delay if the insurance carrier had to get the bills and records and have to wait to receive them. However, it appears they had everything to process the claim on day 1. So unsure of why it took so long, but anything beyond 2 weeks doesn’t appear reasonable if there wasn’t a coverage concern or an issue with having the required paperwork.
Insurer: Pets Best
By: Ron Emerson-Khai
3 days later still no contact
3 days later, trying to get sonnet manager call me back. Truly a horrible company, when it comes to claims. They were great when I was buying the policy 6 plus years ago, but now that I have a claim, realized what a racially prejudice company this is. What's the most disappointing thing, I'm actually surprised they are treating me like this. Shame on me. Update: Sonnet just pretends to add notes making it look like they help. Contacted chat and sent email. One supervisor out of office until Aug 21 and other won't receive my call or respond to emails.
Insurer: Sonnet
By: Numreen Sheikh
Stephanie was very helpful
Stephanie answered all my questions she was very patient and professional
Insurer: Prudent Pet
By: Melissa Gonzales