154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 28, 2024

So Disappointed

I wish I could give a zero star rating. I have sent 30+ emails asking questions (yes, it was the correct email, not the one that says 'do not reply') and made 4 phone calls. I just want to know what my dog is covered for. I had to do the leg work and phone my vet to send the information to trupanion. They said they were waiting on the vet to send my dog's information, but in reality, they had never contacted my vet (this was a month and $175 payment in). So, even after me doing this work for them, they couldn't tell me what my dog was covered for. I paid over $300 for two months and no one is even returning my emails. I just cancelled today. And the person on the phone said 'I wish you had tried contacting us' - a complete joke! As I said, 30+ emails and 4 phone calls. How much more 'contact' with you do I need to make! So disappointed! I really wanted this to be a good fit for our dog.

Insurer: Trupanion Canada

By: Jana Lynde

Verified May 27, 2024

Easy and quick.

Easy to submit claim. Quick to be processed. I recommend SPOT. Thank you

Insurer: Spot

By: Carol

Verified May 27, 2024

Bummer!

I believe I was misled as to what this would cover. ALSO, I just had a 27% increase in my monthly premium, and do NOT know why. BUMMER!!!

Insurer: Figo

By: J Hammond

May 27, 2024

It's took 26 days to process a claim…

It's took 26 days to process a claim against my Best Wellness and I still have to inquire on why they didn't pay back the $70 for heartworm and tick prevention when it clearly states its covered. Horrible timeliness for claims.

Insurer: Pets Best

By: Shante

May 27, 2024

I can't get past the download because…

I can't get past the download because it won't acknowledge my e-mail address. Keeps telling me that I need to put in another. I don't have another! Very frustrating & makes me think this was a mistake. Won't let me use a chosen password either.

Insurer: Fetch

By: Denise Curto

Verified May 27, 2024

Wellness Power Up

I’m pleased with the Wellness Power Up.

Insurer: Figo

By: James Demmer

Verified May 27, 2024

A lot of my dogs visits and medications…

A lot of my dogs visits and medications given are not covered because of his allergies. Only good reason to have this is truly for emergency surgeries.

Insurer: Figo

By: customer

May 27, 2024

Spoke with Mary

Spoke with Mary - she was very helpful.

Insurer: Pets Best

By: Mary

Verified May 27, 2024

Great pet insurance!

I like everything about this company. So easy to submit a claim. Great service!

Insurer: Pumpkin

By: Marleny

May 27, 2024

I added Holly on the insurance...can…

I added Holly on the insurance...can you explain the coverage? And the add on was supposed be for Holly.can you fix that? For the cats their normal insurance. No add on.only for Holly

Insurer: Fetch

By: Cristina Brennan

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