224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Refund
The individuals are easy to deal with. My only issues is time of processing and documents required from the vet (soap??). I don’t have these and to request them each time a claim goes in I believe is something Fetch should contact the vet for
Insurer: Fetch Canada
By: Gisele
Professional and informative
Professional and informative
Insurer: Pumpkin
By: customer
No issues whatsoever with my claim
Was very easy to submit a claim and received 80% back in a matter of two weeks! Great communication throughout. Make sure you have all the forms! Thank you for making a stressful time for me and my pooch a little easier!
Insurer: Fetch Canada
By: Keelia Buchanan
They made everything easy for me and I…
They made everything easy for me and I can't say more about fetch they are amazing I will tell all my friends to get insurance here for there pet
Insurer: Fetch Canada
By: marc lamoureux
Claims
They take time to consider the paperwork and unlike other insurances pay you the percentage at the time that you are told your claim will be process. App is super easy to use and get a hang of it.
Insurer: Fetch Canada
By: Andrea Suarez
Customer service is non existent
Customer service agents say different things. My vets notes were misinterpreted and I was no longer insured for a main sickness my dog has been experiencing. No follow up, no birthday wishes, zero customer service and again every agent I talk to says different things about the policy and procedures that don’t add up.
Insurer: Fetch Canada
By: Daniela Ciccia
Sally Leonard ... an exemplary representative.
Sally Leonard an absolutely superb representative for the company and despite some previous negative experiences that I had with Fetch, she managed to salvage some good feelings about the company. She is personable and efficient and listens intently with the desire to work to and solve the problem at hand. She would be an asset to any company on earth and Fetch should be thankful that she is on its team.
Insurer: Fetch
By: Richard Gould