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I’m extremely upset with Trupanion
I’m extremely upset with Trupanion! They are refusing to pay for 3 extractions my dog had to have today. They claim that because we didn’t do a dental cleaning in time they will not pay up for the extractions which have absolutely nothing to do with the dental cleaning. I have been paying for this insurance from when my dog was 10 weeks old and these are the times we pay into insurance so that we are helped during expensive procedures. We only got to know the molars had to be pulled out today and 1 dead tooth…. Nothing to do with dental cleaning. They refuse to pay. I do not recommend them… I’m very very disappointed!
Insurer: Trupanion
By: Shabri
They pay for routine checkup
They pay for routine checkup, I just had to send my receipt after the doctor visit, and with in a few days they paid me
Insurer: Pumpkin
By: Maryanne
Josh was super helpful and knowledgable…
Josh was super helpful and knowledgable in setting up our insurance for our dog Rango, would recommend!
Insurer: Fetch Canada
By: James Stanion
Rebecca she did really good I had…
Rebecca she did really good I had questions and she answered them and a kindly madder she helped me out with like what policy to get for my dog Chevy and a tiny matter she also gave me every all the information and everything so she has a five star I think she is a really good person
Insurer: Prudent Pet
By: Patricia Crust
Very good insurance
Very good insurance! Easy to figure out and very fast, rapid reimbursement check sent to you!
Insurer: Figo
By: customer
Could be a good deal
Is too early to say how much good is the service but at least sounds good in the beginning. I just took the service so I will see how it goes
Insurer: Pumpkin
By: Rosa Enriquez
They have made it so easy to work with
They have made it so easy to work with. So far I'm loving my decision to insure my English bulldog with them.
Insurer: Fetch
By: Angie Haley
My vet said my dog never had this
My veterinarian wrote my dog has NEVER had a seizure. You have the letter. Yet because I asked a question, and her vet said kibble getting caught in teeth caused this, you wrote this as a condition. She has never had a claim for this because she doesn’t have it, but you ignored her veterinarians letter explaining reason for misunderstanding and just put it down as something that could expire. Again no claims just wanted it removed because not true. I feel as does my husband that your company looks for problems that don’t exist. Again nothing to do with a claim since nothing to claim. I don’t disagree with gingivitis although mild so have no problem with that. I will be giving GiGi a dental in the near future. I do disagree with a sore on her muzzle being equated with a sore in her mouth and you have a letter from the vet who saw her saying they are not the same. Too many denials compared to friends and family who have Trupanion and Fetch. Your claims people are nice and they are polite we are just not happy when GiGi has conditions listed she does not have.
Insurer: Embrace
By: Robert Stephen Mc Mahon
I made a claim and in a very short…
I made a claim and in a very short time, the claim was paid. Easy Peazy! Thanks so much!! Renèe
Insurer: Embrace
By: Renee Helms-Black
Cannot really judge
Cannot really judge. Just signed up and luckily I have not had to use it!
Insurer: ASPCA
By: Claudfili